In order of lowest to highest, what are the four HH membership tiers?
What is Blue, Silver, Gold and Diamond
100
David Ward and Harrison Walker share a unique ability. What is it?
They both know how to ride a unicycle.
100
What are the fitness center hours of operation?
What is 24/7
100
What does SALT stand for?
What is Satisfaction and Loyalty Tracking
200
How many rooms with two beds are on the ground floor?
What is 2
200
How many base points do HH members earn while staying with us?
What is 10 points per $1 spent towards room and tax
200
What was Harrison's first position at our hotel?
What is part-time maintenance technician
200
Name all 6 types of workout equipment in the fitness center?
What is treadmill, elliptical, bike, balance ball, cable weights and free weights.
200
Who's the largest employer in Thousand Oaks?
What is Amgen
300
How many ADA rooms do we have?
What is 12
300
Name 7 of the 10 Hilton family brands
Hampton, Homewood Suites, Embassy Suites, Hilton Garden Inn, Home2Suites, Hilton, Conrad Suites, Walford Astoria, Hilton Grand Vacations and Doubletree by Hilton.
300
Name 6 of our 10 housekeepers?
What is Carla, Olga, Maricela, Lilia, Jasmine, Lesley, Marta, Rosaura, Pedro and Vanessa.
300
Respectively, how many washers and dryers are in the guest laundry room, and how much does a load cost?
What is 2 washers, 3 dryers and $1 per load.
300
What are the 5 room segments (a.k.a. market categories)?
What is Full Transient/Retail/BAR, Discount, Corporate Negotiated, Government and Group.
400
How many of our rooms have a roll in shower?
What is 3
400
What category hotel are we, and how many points does it take to stay using HH points?
What is category 4 and 20,000-30,000
400
Name 6 of our 8 original team members still with the hotel.
What is Harrison, Brandon, Lourdes, Olga, Jose, Mary, Steve, Carla.
400
Respectively, what are the pool and spa temperature set points?
What is 81 and 101 degress
400
Name 10 hot items served at our breakfast
What is egg omelet, western omelet, scrambled egg, bagel topper, pork sausage patty (round), turkey sausage link, maple sliced sausage, French toast sticks, oatmeal, waffles and gravy.
500
How many Square Feet is our Honeymoon Suite?
What is 440
500
Name 5 perks of being a Hilton Honors Diamond VIP
What is What is (1) priority parking spots, (2) upgrades, (3) beverage & snack/bonus points, (4) 50% bonus on base points earned, (5) 48-hour guaranteed reservations, (6) guaranteed no walk policy, (7) access to the Diamond Desk hotline, (8) complimentary internet at all Hilton hotels and access to Spa/Fitness centers and concierge levels at all Hilton hotels.
500
What is the name of our Hilton QA inspector and how often does QA take place?
What is Gretchen Couch and twice per year.
500
Which room numbers are found on the third floor, but do not have corresponding rooms below them on the second floor?