Transportation
I need transportation for tomorrow can I go?
No, we need at least 48 hours of notice.
How much notice do I need to give to get a guest meal reservation?
If I just went through back surgery, should I organize the Activity Room Chairs?
No
If a resident needs a light bulb replaced in their bathroom vanity, how do we complete this?
Lightbulb please form, stick it in Brenda's office.
I want to get a ride to Scheels. Is that considered out of town transportation?
No, rides to the Centerra area are considered in town transportation.
How many people need to be sitting in the west side dining room to be considered full?
16
What days does the overnight shift need to do Salon Laundry?
Wednesday and Thursday nights
I just traded shifts with someone and they said they texted Easton, should I text him separately?
Yes
I have to schedule a ride to Fort Collins, how much will that cost me?
$25.00
Do we need to have guests who are coming to breakfast on our Guest Meal Reservation Sign in the dining room?
Duh
On the 2nd shift, what are two requests that you can audit?
Guest Meal Reservations and Transportation Requests
If a resident needs an extra set of keys, I can just give them some from the key box. (True or False)
False
If Brent is out of the office, who is our point of contact for transportation?
Mark
Can I make a PDR reservation over the phone?
No, you need to sign a PDR sheet at the front desk.
What time does the salon laundry need to be finished?
3:00 AM
If a guest is ready to check into the guest suite, how do I check them in?
Give them keys, guest suite letter (located in the back of the guest apartment binder), and make a note in teams.
What is the normal hours of operation for transportation? Where can I find this information?
7:00 am to 6:00 pm. The Resource Binder
On the resident's menu, what do the abbreviations 'rr' mean?
Resident Requested
If I am typing up a Resident or staff biography, where can I find a picture of the resident?
Facility -> Activities -> Biographies -> Staff/ Resident Bios
What is the Wexford Team Receptionist Goal?
No mistakes on all tasks, on all shifts, for four weeks in a row.