Computer Applications
You use this program as a time clock as well as to see all of your benefit enrollments.
ADP
Ms. Smith has BCBS FEP and is going to the RESTON location. Do you use CAREFIRST FEP or ANTHEM FEP to file her claim?
What is Anthem FEP?
This type of imaging is usually the first step in diagnosing broken or fractured bones or dislocated joints.
What is an X-ray?
The first thing you do as a patient approaches you.
What is make eye contact?
This is a common resource guide for all FRC employees.
FRC Intranet
On the Insurance Grid Green means.
What is GO- In network?
Most common use is to diagnose osteoporosis.
What is a Dexa or bone density scan?
You can do this without saying a word and provide good customer service.
What is smile?
Program used to collect payments
Waystar
UHC Medicare Advantage takes the place of this insurance.
What is Medicare Part A/B?
This is the only exam done at FRC that does NOT require a written order.
Screening Mammogram
Name the 2 types of customers we interact with on a daily basis.
External and internal
Information System used for scheduling and checking in patients
Medinformatix (MI)
Patient has CIGNA insurance this insurance code should be used unless Medicare is primary.
What is Evicore?
Commonly used when a women is pregnant
What is ultrasound?
What is check on the status and give them an update?
Chat used to communicate with team members or host meetings
Microsoft Teams
On the insurance Grid Black means.
What is Coverage issues apply?
Commonly done using Oral or IV contrast and the machine is shaped like a donut.
What is CT Scan?
To be the first choice of every patient and referring physician in our growing community.
What is FRC's Vision?