Logging in
What "jellybean" do you go to in order to access "Resource Schedule"?
S jellybean
How do you look up each schedule?
Search in the "Resources" box
What color do you use to indicate the patient has checked-in?
Green
VMSN has two locations ______ and ________.
Ruffin, Paradise
when is considered a late check in?
15 minutes
Where do you find what providers work within the clinic for the day?
Look at the whiteboard located on the back wall of the front desk area.
What days of the week does Dr. O'Hanlan ( directer of VMSN ) see patients ?
Tuesdays and Fridays
Yellow means a patient has canceled an appointment with more than __ ____ notice.
24 hour
Wednesdays and Thursdays
what electronic system is used to check in patients?
eCW
What is the main computer VMSN login password ?
c0mP@$sio^
If a patient comes up to you and asks to be scheduled a Dental or speciality ( derm, podiatry, neuro ..etc ) appointment.
How would you respond ?
Purple means a patient has _______ and is _______ ___ _________.
arrived, filling out documents
What day of the week does the medical department not see any patients ?
Mondays
what are two ways to look up a patient?
Patients last name or Date of Birth
What happens if the login is not working?
contact your lead
What two classes are offered on Tuesday nights ?
Diabetes and Blood Pressure
How many different colors are used within the calendars?
8
What days/times of the week can patients come in to get labs done ?
what do you do if a patient arrives late?
must get approval from the provider or nursing staff.
List the 3 main schedules you will access.
Medical, Dental, and Resource
What appointments can be accessed through the Resource Schedule?
SDMI Ultrasound, Nurse Visits, Giving Machine Award for Blood Pressure and Nebulizer, Diabetes Self-Management classes, and Dignity Health
List the different colors and their meanings.
Orange = Confirmed
Purple = Arrived
Green = Checked-In
White = Pending
Yellow = Canceled
Red = No Show
Salmon = Rescheduled
Blue = Checked Out
What days and times are the pharmacy open?
Tuesdays: 12pm-4pm and 5pm-7:30pm
Wed-Fri: 9am-12pm and 1pm-4:30pm
What do you do if patients Covid screening form says "yes" to multiple symptoms?
1. give them a mask
2. let the provider know
depending on providers answer: give patient covid test and tell them to take it outside
if positive: reschedule appointment and it is not considered a no show