Returns
The option you select in POS in order to perform a return
What is "Returns"?
What MBAC stands for.
What is "Member Bonus Acquisition Card"?
The app you use for Trade-ins
What is the "Trade-In App"?
What POS stands for
What is "Point of Sale"?
The option you select for a members return using their phone number for a return through POS
What is "Member Lookup"?
Application to check if someone's MBAC is saying "invalid"
What is CSA?
This should be performed before the start of every Trade in after you have entered the customers information in
What is "audit"?
Final option you select to check the value of a gift card
What is "Tender Inquiry"?
The return option you select if you are making an employee return, or a return with CSA information
What is "Alternate Entry"?
The information you need to complete a return without a receipt
What is "Store number, Transaction Number, Register number, and date"?
Sequence of options you select to add a shipping charge for repairs
What is "Service Articles > Operations > Shipping/Non-Taxable"?
First option you select to perform a post void
What is "Admin Functions"?
True or False: A customer can insert their card in the POS terminal to search for their purchase via Credit/Debit Card.
What is "True"?
The two search categories you use to look up a members purchase history in CSA
What is "Transaction History" and "SKU History"?
This should be performed at the end of every repair transaction in POS
What is "validate the paperwork"?
Final option to select to reprint the credit application chit
What is "Credit Application"?
What is ".51%"?
What CSA stands for.
What is "Customer Service Application"?
The things the 3 boxes at the end of a trade in are verifying
What is "Lawful owner, agree to T&C, and understand not getting items back"?
Final option to select when someone comes into store with a really old gift card that has letters in the bar code
What is "Gift Card Converter Tool"?