We've Got Standards
Phone agents should pick up the phone in 3 rings or within?
This position may escort guest or introduce to Bell Attendant
Front Office Receptionist
Which Continent did the first Four Seasons open in?
North America
This bow-tied fellow will make his presence known with his style.
Ray Sipos
"Be well groomed and neatly presented in clean, well fitted uniforms and, if applicable, wear ____ to create a positive first impression."
Name badge
This position is offering assistance opening car doors on arrival
Door Attendant
The Beverly Wilshire is famous for being featured in what movie?
Pretty Woman
This PC Member has two lovely children named Harrison and Poppy!
Chris Shiel
How many times should we be using a guests name in an interaction?
2 to 3
This position is to deliver wakeup call within 2 minutes of requested time
CORE Agent
How many properties are located in the USA?
41
This PC Member is a big supporter of Bundesliga side Werder Bremen
Imke Rohde
What do we need to verify before issuing guests their item/room key?
Where is our evacuation area?
59th and Park Ave under ramada area
In 1970, the Four Seasons introduced what amenity for their guests?
Bathroom/Toiletries amenities
This PC member has the Four Seasons Record of three-piece suits owned (27)
Mohana Khaled
What is the minimum TV screen size Standard for Rooms?
55 inches
All event signage is in place at least 1 hour before start time.
Meeting and Events Server
What two regions are currently being promoted for travel by Four Seasons yacht?
Mediterranean & Caribbean
This "Human & Atmosphere" individual lived in Greece for 10 years
Elizabeth Ortiz