Welcome to Four Seasons!
Isadore Sharpe was quite the athlete...which led to this nickname
Razzledazzle
Name three Code of Business Conduct & Ethics topics
Anti-Bribery/corruption, Conflict of Interest, Confidentiality & Guest Privacy, Protection of Company Assets, Accuracy of Records & Reporting, Discrimination & Harassment, Health & Safety, Competition & fair Dealing, Execution of Agreements, Electronic Systems use
What are our Employee Behaviors?
Start With The Heart
Elevate Your Craft
Be You
Yogesh Juneja
What is Four Seasons purpose?
To create exceptional moments with genuine heart
Belonging is being invited to the party, being asked to dance, and...
Your favorite song being added to the playlist.
What does "STM" stand for?
Standards Training Manual
This PC Member loves the Jets, Knicks, and Yankees.
Chris Shiel
Michals favorite quote is "The Best thing in life is to love and...."
Be loved in return!
What are two main kinds of company assets?
Physical & Proprietary
Employee behaviors are the "_____" that brings people back?
This PC Member is a big supporter of Bundesliga side Werder Bremen
Imke Rohde
How did the Four Seasons logo come to life?
Interior Designer delivered it on the back of a napkin when traveling on an airplane
Where is our evacuation area?
59th and Park Ave under ramada area
Name three hotels featured in the "Based on a True Stay" videos
New York Downtown, Madrid, Miami, Megeve, Boston
This PC member is originally from New Orleans!
Mohana Khaled
Name everything that fills the "Core" of our Culture Tree?
Employee behaviors and the Golden Rule
What does PASS stand for?
Pull, Aim, Squeeze, Sweep
What training document do we provide that shows the sequence in which service is delivered to the guest?
Steps of Service
This presenter has a dog named ACE
Andrew Mei