FSA General
Who can I use my FSA funds on?
Myself, spouse, any tax dependents
Who is issued the benny card once enrolled?
Employee
What is an HRA?
A reimbursement account set up and detailed by a company to provide assistance to employees
How do I find the HRA schematic?
Special docs in the client viewer
What is a reduction list?
An excel spreadsheet sent to clients 2 days prior to the Flores deduction date that details the amount Flores expects to debit per participant.
What are the types of Flex accounts that Flores administers?
Medical reimbursement & Dependent care
Who else can I get a benefit card for?
Spouse/tax dependents
Where does the money for an HRA come from?
The employer
What kind of document do we see for HRA's in our doc log?
Custom reimbursement form
What does on-demand funding mean?
Flores will only debit via check register. e.g. Money doesn't come to Flores unless a participant uses the benefit
When can I enroll in a FSA plan?
During your companies open enrollment.
If you experience a qualifying status change/life event.
If you're a new hire, based on your employers guidelines.
Is there a charge for extra benny cards? How much
What kind of expenses does the typical HRA reimburse?
In-Network deductible
Where can I go to process HRA claims?
Custom claims entry system or PV
What does fully funded mean?
contributions are funded each pay period from participants based on the annual election amount.
What is the maximum amount I can enroll for in my Medical and Dependent care accounts?
Medical - $2850
Dependent Care - $5000
Why would Flores request additional documentation for a debit card transaction?
To verify that the participant is using these funds on eligible expenses
What kind of documents do I need to submit for an HRA claim?(typically)
EOB or explanation of benefits
Can an HRA reimburse expenses other than in-network deductible?
Yes. It can reimburse almost anything a client wants(within reason)
What is Uniform Reimbursment?
Law that says medical flex annual election amounts should be fully available on day 1 of a plan year.
Must file manual claims, for dates of service that happened while you were benefit eligible.
Are my Dependent care funds on my benny card?
No, manual claims only.
If I'm enrolled in an HRA and an FSA, which account will pay out first?
The HRA should. Any amount processed in the HRA that does not pay out should roll over to the FSA account and reimburse if there are funds available.
What are the ways that Flores can initiate a transfer of funds?
Auto-debit
Manual debit
Client debit(from admin portal)