Accounts
A _________ is needed when revisions are required for an existing project.
What is a Change Form?
We send this to accounting@fsm.agency after making an approved purchase.
What is a credit card receipt or invoice?
You may rarely see this full time-staffer-turned-freelance graphic designer, but his work is visible in nearly every client channel.
Who is Allen Seremak?
This document is updated daily.
What is the Daily Spend?
FSM's PM tool.
What is Teamwork?
This Content Management System, preferred by FSM, is the most widely used CMS in the world.
What is WordPress?
This is the color of FSM's Humble & Confident core value.
What is green?
The month Josh joined FSM.
What is April?
This team member almost appeared on Shark Tank.
Who is Amy?
Signing new work, sharing unsolicited positive feedback, giving clarified positive feedback, asking for business advice, referring new business, and being an FSM advocate in their business.
What are the Green Heartbeat (Criteria)?
We do this 12 times a year on the last day of the month.
What is FSM billing schedule?
This client asked us to redraw their mascot to look less like a 1950s juvenile delinquent hoodlum.
Who is Ravenna School District?
This search engine is the starting point for ~50% of all online shopping queries.
What is Amazon?
My task can't proceed! I should apply this tag to track the status.
What is the Stuck tag?
Cascading Style Sheets, more commonly referred to as CSS, is a primary development language for this "end" of development.
What is front end web development?
The 2022 recipient of the Furiosity award.
Who is Maegen?
FSM's original branded colors.
What are purple and blue?
This team member is from Chicago.
Who is Eric?
A method of presenting work that includes - Rooted Strategically, Expectations, Delight, and Why it Works.
What is the REDY Method?
Net 30.
What is FSM payment terms to our clients?
FSM often creates this resource for clients to establish guidelines for proper logo, font, and color usage.
What is a brand book? (accept Brand Guidelines)
This piece of a website is the #1 SEO ranking factor.
What is the page title?
This client-facing meeting is used to kick off new projects.
What is a Foundation Meeting?
Sitemaps and Wireframes are the output of this tool, named after an oceanic cephalopod.
What is Octopus.io?
This core value incorporates "delighting by serving".
What is Partnership?
The year was FSM founded.
What is 2014?
This teammate has written multiple books.
Who is Mark Morelli?
The first Account Manager to manage the Image Studios portfolio.
Who is Sophia?
Our 3% fee.
What is the fee FSM charges for credit card fee usage?
This FSM ideation service sounds like it could be an alert on the Weather Channel . Instead, it just takes up the conference room for an entire day.
What is a QuickStorm?
This incalculable rating showcases how much trust a website has gained with search engines.
What is the Authority Score?
Before Teamwork, FSM used this tool to track and deliver work.
What is Airtable?
User Experience is commonly confused with this concept, being that they both have similar acronyms.
What is UI?
These current teammates have finished their full set of Core Values pens.
Who are Claire, Julia, and Laura?
FSM's suite number at the O'Neil's building.
What is 203?
Two teammates who attended Bowling Green State.
Who are Laura and Sarah?
The client with the most Green Heartbeats in 2023.
Who is KEP?
5% of total AR.
What is FSM's goal on aging for invoices over 60 days?
Our four years and still running campaign for KEP showcases individual employees and features these four words.
What is “Service You Can See”?
This is the average number of social media accounts owned per person in the US.
What is 7?
This phase of SMACK! Is used to provide context around pain points.
What is Move Back?
This logical programming operation repeats itself until its conditions are met.
What is a loop?
This icon is assigned to FSM's Bold & Honest core value.
What is a torch?
FSM's phone number.
What is 234-334-3302?
These teammates were on their college dance teams.
Who are Alexis (Ashland), Emma (Hiram), Kristen (Akron), and Maegen (Omaha)