Supply Chain
Your customer states they import raw materials from the Phillipines.
What is Sourcing?
FedEx's Time-Definite Service delivered by EOD Next Day.
What is Standard Overnight?
You are keeping track of your gainers and decliners.
What is Territory Management?
This report pulls your full territory attainment.
What is SPR?
Customers can utilize this to view and dispute invoices online.
What is FedEx Billing Online?
Your customer is 90% ecommerce, using Shopify as their platform.
What is Selling?
FedEx's day-definite service delivered to residential locations.
What is Home Delivery?
You are creating an agenda for an upcoming meeting with your customer.
What is Call Management?
This report pulls and can filter out NNL.
What is TMD?
This allows your customer to collect points based on their spend with FedEx.
What is FedEx Rewards?
Your customer drop ships their products.
What is Fulfillment?
FedEx's time-definite service delivered in 2 days for a flat rate.
What is One Rate?
You are updating your opportunity as closed/won.
What is Pipeline Management
This report can show how much more your customer needs to spend to reach their next tier.
What is EDGE?
This is a portal for your customer to make customer service related requests.
What is SupportHub?
Your customer has one person to handle any damages and customer-related issues.
What is Service?
FedEx's service for shipments being delivered back to the original sender.
What is Returns?
You research a customer's current pricing in advance of meeting with them.
What is Account Management?
This report pulls customer facing contacts and resources.
What is SOP (Plan-It)?
This is a team dedicated to helping you research and correct account alignment issues.
Who is the CHT Team?
Your customer chooses which carrier to use by picking the cheapest option regardless of transit time.
What is Shipping?
FedEx's service option for palletized items shipping internationally.
What is Global Air Freight?
You analyze your SPR to identify zero shippers.
What is Territory Management?
This pulls account information based on hierarchy into a downloaded report.
What is CHT?
A person who can help you win opportunities that are complex and need more involvement.
Who is your BDS Rep?