Wrap Codes
Sales Definitions
Frequent Phrases
myCoke 360
100

What date did the updated wrap codes go live? 

July 16th, 2024

100

The action of a customer ambassador adding products to a customer's cart via myCoke

What is a Cart Injection

100

The quantity of cases sold into an account

What is Volume

100

What are the operating days and hours for our Live myCoke chat/phone support?

What is Monday through Friday, 8 AM-6 PM

200

Customer was contacted and reached; Products were sold by using one of the 6 Selling Strategies. 

What is Proactive/Reactive OB Call- Product Sold In

200

Products available in customers AML that have not been previously purchased

What is a Sales Void

200

Profit made from cases sold

What is Dead Net Revenue (DN Rev)

200

Only ordering and self-service roles are available during what?

What is Self-Registration

300

(POP Call) This is your first attempt to reach the customer and did not get in contact- you left a voicemail. Which wrap code should be used?

What is Proactive/ reactive OB Call- Follow Up Requested, Voicemail, No Answer

300

What is it called when you make a sale without effectively selling?

What is an Order Void

300

Profits made after business costs.

What is Dead Net Gross Profit (DNGP)

300

On July 22, all ________ accounts (all sales offices) will be eligible to be transitioned to myCoke360 from Legacy.

What is National

400

Customer was contacted and reached; Products were not sold by using one of the 6 Selling Strategies. Which wrap code should be used?

What is Proactive/ Reactive OB Call- No Product Sold In

400

Previously purchased products in salesforce that has not been purchased in 12 weeks

What is a Void Closure

400

The forecast of volume based upon last year's volume

What is Volume Budget 

400

What three sales offices were a part of the myCoke360 pilot?


Where is Charlotte, Greensboro, and Greenville.

500

How many total wrap codes do we now have? (Proactive and OR). 


What is 8.

500

Name the 6 selling strategies

What are 

1. Features & Benefits          2. Testimony   

3. Profit Story                    4. Probing Questions 

5. Buying Queues               6. Slow-Moving Brands   

500

Where we are now vs what was forecasted at this time period

What is Volume vs Budget %

500

What are the 3 ways in which a customer can self-register after entering account number?

What is 

1. Mobile Phone Number       2. Invoice Number 

3. Registration Code