HCFSA/LPFSA
Commuter
DCFSA
HRA/RHRA
CLAIMS
100

What is a Health Care Flexible Spending Account? 

The HCFSA is an account that you can use for QME that could potentially be a tax advantage per the IRS guidelines. Typically you make an election amount the beginning of the year and The HCFSA is funded by your payroll.

100

What is a commuter account? 

Commuter accounts are strictly to be used by the employee only for expenses that occurred while traveling to and from work.

100

What is a Dependent Care FSA? 

DCFSA is a reimbursement account that allows you to utilize for any before school, after school, tuition or daycare expenses for any child under the age of 13 while you are employed, per the IRS. 

100

What are HRA/RHRA's? 

HRA is a reimbursement account that you are able to reimburse for QME per IRS pub 502. HRA accounts are funded by the employer directly. 

RHRA is a reimbursement account that allows PTP to reimburse themselves for medical expenses and premiums in retirement.

100

What are two most common denial reasons for a claim denial?

Missing date of service

Missing type of service

200

What publication qualifies expenses for an FSA?

IRS Pub 502.
200

What is the publication used to qualify commuter expenses? 

Irs Pub 15-b. 

200

What publication qualifies dependent care expenses?

Irs Publication 503.
200

Do HRA's and RHRA's for American Airlines roll over year to year? 

Yes. 

200
What is the address to mail or fax documents in needed for a claim? 

Fidelity Flexible Spending and Reimbursement Accounts Services

PO Box 2703

Fargo, ND 58108

300

What is a limited purpose flexible spending account?

LPFSA is a reimbursement account you would be able to utilize if eligible for vision & dental expenses per the IRS. 

300

Do the commuter funds roll over to the next year?

Yes

300

What age does the dependent need to be under to qualify for DCFSA reimbursement?

Not including adult dependents. 

13

300

How long after the participant retires, will the RHRA move from the accumulation phase to the reimbursement phase?

It takes approximately one month from the time they retire for the account to move over to the reimbursement phase. 

In the case of extended coverage (ex. severance), it takes a month from the benefits end date. 

300

What consumer menu option do you click on to find payments sent out of the account? 

Manage consumer transactions

400

In what account order will the card pull from on a stacked card? 

Stacked Card Hierarchy 

1. Previous year LPFSA 

2. Previous year HCFSA

3. Previous year HRA

4. Current year LPFSA 

5. Current year HCFSA 

6. Current year HRA

7. HSA 

400

What's the monthly limit you can put into/get reimbursed for out of the commuter account per the IRS? 

$340.00

400

Do DCFSA's allow you to carry funds over to the next year? 

No. Any balance unspent is forfeited back to the employer. 

400

Who do we refer American Airlines employees to initially if the have not received their 500/1000 dollar wellness incentive? 

UHC/UMR

BCBS

(Insurance Provider)

400

What is the case to put in if there are external documents uploaded to create/revise/substantiate claims that have not been reviewed after the allotted time frame? 

What's the expected resolution time frame?

Forms 

3-5 business days. 

500

If the participant has an FSA and their plan has a grace period, then they switch to an HSA for the new plan year, when can they begin to contribute to the HSA? 

Beginning of the plan year as long as there are no funds available in the FSA. If there are funds on the last day of the previous plan year, the participant will have to wait out the grace period. 

500

In most cases, what date does the election need to be submitted to go into effect the following month? 

The 15th of the month

500

If the provider is not willing to give out the appropriate substantiation documents needed to approve dependent care claims, what would be next best steps for the participant to get the claim approved?

They would fill out the reimbursement request form and have the provider sign off which takes place of any custom documents needed. 

500

Who qualifies to use expenses from the Bayer Retiree Medical Account?

Accountholder qualifies only. Spouses and dependents do not. 

500

If debit card claims are not substantiated and approved by the final filing date, what could happen to unsubstantiated claims?

Their employer has the discretion to add it to their taxable income on their W-2 the following year.