Solutions and Services
An online job tracking and compliance-reporting tool, providing a real-time look into FSSI’s production environment and used by FSSI clients to track their work orders.
What is workStreamOne (WSO)?
2010
When did FSSI open the Coppell, TX facility?
We listen attentively to our clients and genuinely care about their unique needs and requirements for success. Therefore we provide personalized attention and anticipate our clients' needs so we can engineer appropriate solutions for them.
What is Custom Care?
Cut sheet and roll to roll.
What are the two main ways work orders are printed at FSSI?
2021
When did FSSI become an ESOP?
A secure, web-based dynamic correspondence solution that allows a company’s authorized users to manage letters and compliance notices online, in real time, 24/7, using Microsoft Word®.
What is letterStreamOne (LSO)?
June 2025
When did FSSI acquire the offices on the East Coast?
Our relationships are rooted in respect, trust, and honesty. We therefore model transparency and open communication in an environment of professionalism and respect, both internally and with our clients.
What is Unwavering Integrity?
FSSI's ability to know where any piece of mail is in the production process at any given moment.
What is Unique Piece Tracking (UPT)?
KnowBe4 training
How does FSSI help keep the company safe from cyber attacks?
A self-managed messaging portal that gives clients complete design control over on-page text and graphics, which are dynamically inserted according to pre-defined variable data.
What is messageStreamOne (MSO)?
He is FSSI's founder and she is FSSI's CEO.
Who are Jon and Jennifer Dietz?
We relentlessly pursue whatever it takes to get the job done and are willing to take on the challenges of unique job applications, tight turnarounds, and non-standard materials because delighting our clients is our reward.
What is Extraordinary Effort?
The fold and tear feature that a lot of transactional mail uses.
What is "perfing"?
The "stamp" printed on pre-sorted mail.
What is an indicia?
A host of options for clients seeking electronic delivery through highly customizable ePresentment solutions.
What is eStreamOne (ESO)?
46
How old is FSSI?
We have a heart for serving, which fuels us to do whatever it takes to satisfy our clients and to encourage each other to greatness as we serve our clients, community, and country together.
What is Passion for Service?
Santa Ana, CA; Coppell, TX; Lincoln, RI; Orlando, FL
Where are all of FSSI's facilities located?
The first one is a client's identifying "number," the second is a the "number" given to inventory, and the third is the "number" given define a client's specific job.
What is a client code, a stock code, and an appcode?
An internal tool that provides access to reporting, tracking, work order creation, programming requests and approvals and is sort of the "behind the curtain" of WSO.
What is qualityStreamOne (QSO)?
Having worked for FSSI since 1988, he is currently President and COO.
Who is Henry Perez?
Bring it on! We seek elegant solutions to difficult challenges through creativity, technical ingenuity, and teamwork. We are pioneers of innovation and remain committed to guarding our clients' reputations.
What is Open-Ended Creativity?
The list of work orders that still need to be processed for the day and are highlighted in blue.
What is the Blue Queue?
It all depends upon the light.
What's that color?