HUB
What are the 3 types of packages?
Smalls
Sortable
Bulk and Irregulars
What is "Effective Feedback Triangle"?
Specific
Timely
Sincere
Give an example of how you would write up an employee for not using a loadstand.
State the facts
State the understanding
State, failure to follow the understanding will result in further
What is the formula for processes rate?
Vol/avg paid day BONUS +350
What is the Unload Sequence?
Top down, Middle out. 4 quadrants
What are the dimensions of a small?
16x16x7 <8 lbs
What are the 2 Levels of Listening?
1) Sounds and Words
2) Feeling and Intent
What are the 3 C's
Caring
Credibility
Competence
What 4 are tenders required to have?
Tote
Tape gun
Shephard hook
Radio
What are the 5 Options for Loading a Package?
Cornerstone
Primary Shelf
Secondary Shelf
Filler or Level Shelf
Large Light for top
Once a package passes through the Visicon, what are the next 3 machines the package passes through before it gets loaded?
Singulator
Belt Tender
Gapper Belt / Camera Tunnel
Communication Loop:What are the 4 phases of commnuication?
Verbal / Non-Verbal Input
Interpretation
Clarification
Shared Meaning/ Understanding
What are the 3 different view points?
Employee
Supervisor
Company
True or False
Should positive contacts be personal?
True
-200
What are the 6 Safe Work Methods?
Job Set Up
Lifting and Lowering
Slips and Falls
Push Vs Pull
Powered Equipment
Planned for the Unexpected
What are the 5 Key Elements of Work Measurement?
Prescribed Methods
Normal Skill
Normal Effort
Normal Conditions
Proper Job Set Up
What are the 4 approaches to leadership?
Autocratic
Social
Challenging
Combination
What are the 4 types of Challenging Employees
New Employee
Intolerable
Inconsistent
Low Performing
What are 3 benefits of an effective Loader Dispatch?
1) Area runs efficiently
2)Employees know their assignments each day
3)The work is balanced amongst the loaders
What are the 7 Steps of Effective Training ?
Trainer prepares to train
Trainer Explains Thoroughly the job to Trainee
Trainer Demonstrates Correctly the job to Trainee
Trainee Explains the job to the Trainer
Trainee Performs the job to Trainer
Trainer Reviews the Job to the Trainee
Trainer Follows up with Trainee
What acronym A.T.T.A.C.K stand for?
Awareness
Team Up
Training
Accountability
Control
Keep them Motivated
What does the acroymn "DISC" stand for?
Dominance
Influence
Supportive / Steadiness
Compliance
Understanding Human Motivation: What is the Single and second strongest motivator?
Achievement
Recognition
What are the five levels of intensity?
First Level - I'd LIKE to ..
Second Level - I WANT to ..
Third Level - I NEED to ..
Fourth Level - I HAVE to ..
Fifth Level - LET'S TALK!!
What are the 10 load quality elements?
Cornerstone
Load back to front mid power zone and above
Loading to the ceiling
Locked in on the right
Proper irregulars and smalls bags placement
Three level shelves
Retainer in ready position
Smalls containerized
Natual T's
No damages or overgoods