Fulfilling the Sales Contract

Seller Delivery

100

Why must the buyer be notified that the goods are ready to shop or ready to be picked up?

• the buyer can prepare for receiving the goods (e.g. make space in the warehouse for the goods, organize personnel for unloading the goods, etc.)

• the buyer can decide how to resell the goods

• the buyer can take the necessary steps should the shipment not arrive on time (e.g. track delayed deliveries, etc.)

200

Before delivering goods to a buyer, the seller sends the buyer what?

An advice of dispatch. This notifies the buyer that the goods are on their way.

300

How can an advice of dispatch usually sent?

Advices of dispatch or availability are usually sent by post or email, faxed or given over the phone.

400

A bookstore in Salzburg orders 200 books from Residenz Verlag GmbH in Vienna. The invoice states "Carriage Paid To Salzburg." Where do the costs and risks transfer?

Residenz, the seller, covers the delivery cost, but the risk transfers to the bookstore once the books leave their warehouse and make it to the first carrier

500

Which two types of documents can accompany a shipment?

A delivery note or transport documents

Depending on the destination and the cargo, the transport company needs certain documents that it can show authorities upon request at check points and border crossings, for example. 

These transport documents can include consignment notes or other documents such as customs declarations or certificates of origin.

Delivery notes consist of at least two copies:

• the delivery note: this stays with the buyer
• the contractor-copy of the delivery note: this is used to confirm that the buyer has received the order. The seller keeps this

Seller Invoicing

100

Why is it important for a seller to issue an invoice when delivering goods or services?

Because the invoice tells the buyer how much to pay and is proof of the transaction.

200

What happens if a business forgets to include its VAT identification number on a high-value invoice?

They can’t claim back the VAT from the tax office.

300

How can invoices be sent?

• printed and sent by post

• created and sent electronically – this is permitted if the recipient agrees and the authenticity and security of the content can be guaranteed

• are issued at the time of purchase, e.g. in retail

400

What is the difference between a regular invoice and a low-value invoice under €400?

A low-value invoice doesn’t need as much information, like the VAT number or buyer’s address.

500

What is missing from the invoice you will be shown!?

2.VAT IDENTIFICATION NUMBER UID OF SELLER 

Example: UID ATU 57243744

Buyer Acceptance

100

What does the buyer need to sign when goods are delivered?

The delivery note or transport documents

200

What is the buyer's responsibility when goods are delivered?

To accept the goods at the agreed place and time.

300

Goods should formally be checked when they first arrive. What should the buyer check for in this inspection?

The number of packages and any visible damage.

400

According to the Commercial Code, if both parties are businesses, the buyer must inform the seller of defects within __________________.

a reasonable period of time

500

In many instances, only random samples can be checked, because...?

• quantities are too large
• because checking would destroy the good (e.g. preserves) or
• because the goods are resold in the original packing (e.g. electronic devices)

Buyer Payment

100

What must the buyer do before paying an invoice?

Check that it follows VAT rules and includes all agreed prices and terms.

200

What do buyers use to prove they paid in cash?

A cash receipt or a paid stamp on the invoice.

300

What are two ways to pay without a bank account?

With cash or a prepaid card.

400

What does a bank statement show?

All payments in and out of the account and the current balance.

Can be delivered in the post or found through online banking.

500

Give two types of bank transfers.

One-time (single or batch transfers) 

or 

Repeated (standing orders or direct debit)