Mortgagee Clause
You are expected to get this information from the caller at the start of the call.
What is first and last name?
Review Case Notes in MPX360
What is step 1?
This is not an underwriting referral. Fulfillment needs to add SNI
What is FAQ section "What if second named insured needs to be added to quote?"
This Element has the chemical symbol "H" and is the most abundant in the universe.
What is Hydrogen?
This planet is know as the "Red Planet."
What is Mars?
Open quote in Progressive Home & Property carrier's platform.
What is step 3?
Home has ONLY Home Equity loan, no mortgage.
What is Step 2 under Unacceptable Fulfillment Tasks?
Collecting missing contractor license number from lender or NI.
What is a Common Soft Referral (FF can address)? ASI only
This famous landmark in New York City is symbol of freedom and democracy.
What is the Statue of Liberty?
This animal is the largest land mammal on Earth.
Create new Task back to agent in HQX.
What is Step 11?
Payment only is required.
What is Step 2 under unacceptable Fulfillment Tasks?
Progressive Auto policy (MPD) found in Connect.
What is a Common Soft Referral (FF can address) All carriers section?
This famous painting by Leonardo da Vinci depicts a woman with a mysterious smile.
What is the Mona Lisa.
This natural wonder is the largest coral reef system in the world.
What is the Great Barrier Reef?
Create Case to obtain loan number after policy is issued.
What is step 3 under Issuing Policy with No Loan Number - New Purchase
Due date is determined by Omni Channel.
What is Step 4?
Address updates: Adding unit, apartment, or number in front of unit number on address, adding/changing city name, adding/removing Directionals, e.g., NW, E, S, etc., adding/removing suffixes Ave, Dr, St, Court, etc. Does not apply to National General.
What is a Common Soft Referrals (FF cannot address) All carriers section?
This sport is played with a round ball and two teams od even players.
What soccer (or football)?
This novel by Harper Lee explores themes of racial injustice in the Deep South.
What is To Kill a Mockingbird?
Final attempt is unsuccessful or wait time has not decreased: Reach out to leadership for next steps.
What is FAQ section How long should you remain on hold?
Follow normal binding procedures.
What is Step 2 sub-step 1 under PAA Seguros Fulfillment?
HQX notes indicate quote information has been assumed (i.e., plumbing, siding material, etc.).
What is a Common Hard Referrals (FF cannot address) All carriers section?
This famous scientist discovered the theory of evolution.
Who is Charles Darwin?
This iconic American landmark is located in South Dakota.
What is Mount Rushmore?