Eligibility
Terminology
Benefits
Abbreviations
Claims
Claim# 5Y18268
100

This program you find the effective and term date for all dental plans

What is CSI

100

clause meaning teeth missing before eff date will not be covered 

what is missing tooth clause
100

this benefit is commonly denied after the age of 19

what is orthodontics

100

Prophy

what is prophylaxis or cleaning

100

where do you find the date paid for a completed claim

what is echo
100

this person tells the best dad jokes

who is Frank

200

where the most accurate benefit information is held

what is quick clicks

200

how often a procedure is allowed on a place

what is frequencies

200

Preventative Services are USUALLY covered at what percent under fully insured dental plans

what is 100%

200

DNT

what is DenteMax

200

a predetermination will show up in claims in what status

what is w or x

200

This claim is for services rendered on this date

4.18.17

300

tab at which you find deductibles and maxiums that have been met

what is accumulators

300

who is a Dance Mom

Denise is !!!!


300

This many people (units) need to meet their individual deductible before the family deductible is met

what is three (3)
300

AED

Aetna Dental Administrations

300

You will need this code in order to search for dental history by procedure.

benefit code

300

patient responsibility

what is $898.00

400

who grew up in maple grove

who is Emily

400

time between enrollment and we start covering services 

what is waiting period

400

this person is trying to acheive a golf course lawn

who is eric

400

U&C

What is Usual and Customary

400

 if processed out of network, you will need to access this to view patient responsibility.

what is EOB

400

ineligible amount and why 

$311, Ineligible amount for U&C, Alternate Treatment Clause, and benefits are not approved for the crown buildup. The plan allows for benefits for a crown buildup only for teeth that are non-vital (having undergone root canal therapy).

500

whisper tone Crescent, this is how you greet the customer 

what is thanks you for calling crescent employee benefits

500

this is the benefit rule meaning downgrade

what is alternate treatment clause

500

these plans work on a fee schedule (max payment amount per code) 

what is World and Liberty National policies

500

FMX/PANO

what is full mouth x-ray and/or panoramic x-ray

500

whose dog is having puppies

who is shelby

500

PV calling about claim, Call Log the interaction based on the above questions

VDOB/ DEP1/ CLAIM# 5Y18268 NEW 5Y58482 /  RENDERED 4.18.17/ RECEIVED 5.17.17/ PROCESSED/ 5.17.17/ AMT PAID $587/ PT RES $898/ OON/ ECHODRAFT 927033349/ PAID ON 6.1.17/ CLEARED 6.5.17/ INELG AMT $311/ PAID PV

CALL TYPE 1A