The Invigilator App (TIA)
The name of the UCT OHS recommended browser for your TIA web setup.
Google Chrome browser
No, unfortunately not. We have extended the starting time to 45 minutes to ensure that you have sufficient time to avoid missing your exam.
What is the most commonly used back up of Wi-Fi when you run into internet connection issues?
Mobile data
a) Manually typing them in
b) Copying + pasting it directly from the source
B
The amount of time you are allocated to scan and submit in the Invigilator App on your mobile device.
10 minutes
TIA Mobile App may only be used to upload assessment scripts, not to start or complete assessments.
True or False
True
The amount of time you have to access your exam paper.
A. 30 minutes
B. 1 hour
C. 45 minutes
C. 45 minutes
What should you always include when reaching out for assistance during exams to help us understand your issue better?
A dated, timed screenshot or video of the issue
You can put your laptop volume on low or silent during exams to avoid distractions.
True or False
False. Your laptop volume must be on loud at all times during your assessment for important sound prompts.
The number of writing slots you have to access your paper.
1
If I accidentally miss a page while scanning and uploading my script, what should I do?
A. Email script to the Support Coach
B. Submit the pages that I managed to scan and upload
B. Submit the pages that I managed to scan and upload.
Incomplete scripts will be graded based on what has been uploaded and scanned to The Invigilator App.
What time is the afternoon exam session access window (e.g. from 7pm to 8pm)?
13h00 - 13h45
What's the first thing you should do when you encounter an error on the online campus such as the 504 error?
Refresh your page
It's okay to have other tabs open during the exam as long as I am not actively using them.
True or False
False. This is prohibited.
Where can you find the demo exam/assessment?
On the Online Campus in the General Orientation Course
What should you do if the invigilator web page freezes or shows "null"?
Refresh the page
This is where you find the Access Code that you enter into the invigilator web to start your assessment.
Online campus below the QR Code
What is the shortcut for a hard refresh on a Windows device?
Ctrl + R
All exam must be handwritten.
True or False
True. Only learners with approved concessions can type their assessments.
Where to find the CT & Exam Cover Page
In the exam module on the Online Campus
What is the most common cause of the mobile TIA freezing?
Low storage space
What should I do if I miss the exam access window (starting time) by just a few minutes?
A. Reach out and ask for an extension from my Support Coach
B. Unfortunately, there are no further writing opportunities for that particular paper.
B
If your connection is unstable on TIA Browser when trying to upload your proctoring data, what should you do?
Tap "Upload Later" to keep moving in the process! Once your network returns, head to Pending Uploads on TIA Browser and make sure it syncs successfully.
Where can you download The Invigilator Student User Guide?
From the General Orientation Course on the Online Campus
What is the next step after I have successfully uploaded my script on the invigilator app?
Choose 'Share PDF' and email the script to yourself for record keeping.