EXT/DEF
This type of account has a fee associated with a deferral/extension request
What is lease?
This document is sent to the customer that lives in a title holding state once a retail account is PIF
What is a lien release?
PPT is only assessed on this type of account?
What is lease?
Talking points are required if a customer is making a payment that is at least this amount over the current total amount due on a retail account
What is $1?
If an account shows PND in the privacy settings, it is treated as ____
What is OUT?
The maximum number of months that an extension/deferral can be granted at one time
What is 2?
A customer should be advised to cancel this when proceeding with a payoff
What is recurring/automatic payments?
They assess the PPT and bill MFS
Who is local taxing jurisdiction?
The first part of a payment made will be applied to this first
What is interest?
This is required to send an original title to complete a STS transfer
What is written Request from DMV / Insurance Company?
Signature documents are generated by creating this MQR request
What is letter fulfillment?
Retail payoff quote is good for ____ days
What is 10?
A customer may request this letter for tax purposes
What is Property tax paid letter?
If excess funds are at least this, the next payment is advanced
What is 90% of the payment?
A 3rd party including non-signing spouse must be ___________ to discuss the account
What is authorized?
The maximum # of extensions over the life of a retail contract
What is 12?
This must be included with ALL lease payoffs from any dealer.
What is odometer statement?
We advise that PPT should be paid in how many monthly installments on an open account
What is 3?
This type of MQR should be submitted if the customer wants excess funds applied to principal only and not pay the account ahead
What is payment correction?
MFS requires a ____ _____ for credit disputes / verification.
What is written request?
This needs to be sent if an extension/deferral is denied
What is adverse action letter?
_____ sends the title when it is an ELT state once account is paid in full
Who is DMV?
This is the term that a refund opportunity has been identified
What is abatement?
This information needs to be included when a customer is sending in a check for principal only
What is "Apply to principal only" AND acct # or vin #?
The lien holder information that is listed on our titles
What is TMCC or TLT?