A prescriptive approach that describes and predicts task-group performance when four communication functions are fulfilled
What is the functional perspective?
100
Interaction that diverts, delays, or frustrates group members' ability to achieve the four task functions
What is disruptive?
100
Generation of options to sufficiently solve the problem; the third function
What is identification of alternatives?
200
Thinking that favors rational consideration over intuitive hunches or pressure from those with clout
What is reflective thinking?
200
Interaction that members use to get the group back on track
What is counteractive?
200
Determining the nature, extend, and cause(s) of the problem facing the group; the first function
What is problem analysis?
300
Requirements for positive group outcome (problem analysis, goal setting, identification of alternatives, and evaluation of pluses and minuses for each)
What is requisite functions?
300
Interaction that moves the group along the goal path by calling attention to one of the four requisite decision-making functions
What is promotive?
300
Testing the relative merits of each option against the criteria selected; weighing the benefits and costs. The fourth function.
What is evaluation of positive and negative characteristics?
400
A tool to record and classify the function of utterances during a group's discussion
What is the Function Oriented Interaction Coding System (FOICS)?
400
Potential Productivity - Losses Due to Processes = ________
What is Actual Group Productivity?
400
Establishing criteria by which to judge proposed solutions; the second function
What is goal setting?
500
An uninterrupted statement of a single member that appears to perform a specific function
What is functional utterance?
500
Verbal interaction makes it possible for members to distribute and pool information, catch and remedy errors, and ________________