Human Resources
Name 3 business career paths
Sales, finance, accounting, business advisory, business development, stock analyst, consultant, etc.
Who are the users of accounting information? Please name at least 3.
Owners/shareholders, management, creditors, governments
What is the role of the marketing department? Please name 3.
Identify customer needs, satisfy customer needs, maintain customer loyalty, gain information about customers, anticipate changes in customer needs, etc.
The production process involves many factors. Please name at least 3.
Land, capital, information, labour, entrepreneurship, etc.
What are some responsibilities of the HR department? Please name at least 3.
Recruitment, selection, training/development, ensure legislative requirements are met, ensure salary and benefits are competitive enough to attract and retain good employees, implement reward system, discipline, redundancy/dismissal, etc.
What are the 3 main financial statement?
Income Statement (Profit & Loss), Balance Sheet, Cash Flow Statement
What are the ways to segment a market? Please name 3.
Income, age, gender, education level, location, lifestyle, etc.
You just opened a dessert shop. What are some ways that you can communicate to potential and existing customers?
Website, social media (Facebook, Instagram, Twitter, c, etc.), email, phone, etc.
What is the main purpose of an interview?
To assess the applicant’s ability to do the job. To assess the applicant's general character and personality to ensure a good fit with the organization.
You are the owner of a restaurant. Name 3 expenses that you will likely incur.
What are the 4 Ps of the Marketing Mix?
Product, place, price, promotion
You run a yoga studio. Name 2 ways that you can use technology to increase customer satisfaction and business efficiency?
Create an app where customers can book their class and pay directly for class, use a website and social media to communicate with current and existing customers, use a Government of Canada approved tax software for tax reporting, etc.
What are the key employability skills that employers look for? Please name at least 3 skills.
Oral & written communication skills, motivation and initiative, leadership, reliability/dependability, ability to follow instructions, team work, honesty/integrity, patience, adaptability, etc.
Is the following relationship correct? If not, then please provide the correct relationship.
Assets + Liabilities = Shareholder’s Equity
Assets - Liabilities = Shareholder’s Equity
SWOT analysis. Please name 2 strength of Starbucks coffee.
Established brand name, good quality, generally clean, good product range, etc.
What is a flat organization? Name one advantage of a flat organization.z
A flat organization is an organization structure with few or no levels of management between management and staff level employees. Key advantages: improves the coordination and speed of communication & decision making.
Employers have certain responsibilities towards employees. Please name at least 3.
Provide a safe place to work (free of physical hazards, discrimination/harassment), provide necessary equipment, pay salary/benefits as promised, ensure dismissals are handled in accordance with legislation, etc.
Banana Inc. recorded the following data. Calculate the retained earnings.
Tax Paid $40m, Operating Expense $30m, Dividends, $25m, Cost of Goods Sold $100m, Sales Revenue $280m, Interest Paid $15m.
Retained Earnings: $70m
SWOT analysis. Name 1 threats of Apple Inc.
Increasing competition from Samsung and other Android phones, product cannibalism, counterfeit products, etc.
What are the 4 primary functions of managers?
Planning, organizing, leading, and controlling.