Fundamentals of Communication

Modes of Communication

100

This is a specific way of relating to a client

therapeutic modes

200

These are the 6 therapeutic modes of communication

advocating, collaborating, empathizing, encouraging, instructing, and problem-solving

300

This mode of communication focuses on understanding the client perspective and accepting and validating client's emotions and difficulties

empathizing

400

This mode of communication takes on a directive style, with specific training, coaching, and feedback

instructing

500

In this mode of communication, the therapist acts as a facilitator or consultant to ensure that their client has needed materials, resources, and opportunities for access and participation in all daily life activities

advocating

Documentation

100

These are the components that make up the SOAP notes.

subjective, objective, assessment, plan

200

this section is used to describe the client information and to set up the note

preamble

300

This type of documentation is done after the initial evaluation

progress note

400

These are two documents to assist you while writing your SOAP note

AOTA template and COPM template

500

This section of the SOAP note is the reason we get paid

Assessment section

Self-Care & Burnout

100

This is a deliberate action taken to care for one's emptional, mental, or physical health

Self-care

200

This is a mental state achieved by focusing on one's awareness on the present moment, while acknowledging and accepting one's feelings, thoughts, and sensations.

mindfulness

300

This is a sense of extreme dissatisfaction with one's work that relates to external organizational stress, that is NOT internal to the individual

Burnout

400

This is when the formal caregiver's reduced capacity or interest in being empathetic is "the natural consequent behaviors and emotions resulting from knowing about a traumatizing event experienced by a person."

compassion fatigue

500

In OT, this increased from 61% to 83.73% in the past 7 years

moral distress

Therapeutic Use of Self

100

This individual is responsible for making the effort to make the therapeutic relationship work

the therapist

200

These qualities and skills, caring, empathy, connection and affective verbal and nonverbal communication skills are needed for what field

successful ot qualities

300

This term is a feeling of relating to some understanding for what a client is experiencing 

empathy

400

Therapeutic communication, interviewing skills and establishing relationships with clients are all what type of skills

interpersonal skills

500

This type of approach is important to remember when a therapist works with a client 

collaborative approach

Group Dynamics

100

In this stage of group development, the members are getting to know each other, learning the norms and expectations, and look to the leader for structure

initial stage

200

This group member is considered the organizer of the group

leader

300

This type of group norms are spoken and agreed upon by the group members

explicit group norms

400

With this style of leadership, decisions are made by the group with the leader's guidance

facilitative leadership

500

A directive style of communication is necessary for this group of clients

kids