Show:
General Procedures
Arrangement Conference
Pre Need
Funeral Customs
Random
100
When should the funeral home's ID tag be removed?
NEVER
100
How many pallbearers should the family provide on the day of the service?
6
100
What is the name of the arrangements made in advance?
Pre-planned funeral arrangements/pre-need
100
Whose flowers are placed closest to the casket?
the family of the deceased
100
Which price list mentions the forwarding & receiving of remains disclosure?
GPL
200
Which price list should be handed to the family first before asking authorization to embalm?
General Price List
200
What type of payment is commonly accepted by funeral homes?
cash, credit card, check, insurance assignment
200
Where is the best place to show and display merchandise?
the funeral home
200
Which religion bans embalming and cremation?
Judaism- orthodox
200
How many people should go on a residence first call?
2 people
300
If the caller asks for prices over the phone, what is the right thing to do?
Provide the correct information
300
What are the vital statistics used for?
Death Certificate and Permit
300
Which government regulation should all funeral homes comply with at all times?
FTC Funeral Rule
300
In the Hindu culture guests dress in what color attire?
White
300
What type of pre-need contract can be revoked by the purchaser any time prior to the death?
Revocable contract
400
What percentage of initial contacts are made by telephone?
98%
400
How much does Social Security pay as a death benefit?
one time payment of $255
400
What can an alteration do to a pre-need contract?
Void the contract
400
The "Book of Common Prayer belongs to what Protestant denomination?
Episcopal
400
How much is the VA interment allowance for a non-government cemetery?
$150
500
Whose responsibility is it to check the visitation area and surrounding areas?
the service director in charge
500
How much does the Railroad Retirement pay as a death benefit?
one time payment of $255
500
What type of account does all the pre-need money go into?
master trust account
500
When casketing the deceased following a Muslim teaching, the casket is buried with the deceased's head pointed to?
Mecca
500
What is the Jewish name for a "funeral procession"?
Levaya