Milestone Rewards
Confirmable Suite Upgrade
IHG One Rewards
100

True Or False: Milestone Rewards are earned every 10 nights, beginning at 10 nights through to 100 nights. 

False: 20 nights

100

How many months is a CSU voucher valid from the time of selection?

12 months

100

It is the type of upgrade which is subject to availability, at the hotel’s discretion, and will only apply to the Member’s personal guest room. Upgrades may include next best available room, such as suites, rooms on higher floors, corner rooms, newly renovated rooms, or rooms with preferred views. 

Complimentary Upgrade

200

What are the eligible rates for Confirmable Suite Upgrade?

Best Flexible, Member Discount, Government, and select Corporate and package rates

200

If suite inventory is limited or not available at the preferred property of the member, what type of room are they going to have as an upgrade? 

"Premium Room"

200

What are the Tier Levels of IHG One Rewards

Club, Silver, Gold, Platinum and Diamond

300

Member only needs to select Annual Lounge Membership "_____" (at either the 40-night or 70-night Milestone) to maximise value for the Member and enjoy it through to the end of year plus 12 months.

Once

300

True or False: The 72 Hour Guarantee for Platinum and Diamond Elite Member is not applicable for CSU.


TRUE

300

How many qualifying nights or points does a member needs to earn to be upgrade to Diamond Elite Status?

Elite qualifying Points: 120,000
Elite qualifying Nights:70

400

Confirmable Suite Upgrade may only be selected once at "________" milestone choice

40- and 70- night

400

What are the non-qualifying rate for CSU?

  • Group rates, package tour or convention where charges are being paid by a third party
  • Reward Night/Free Night (eligible at a future date) 
  • Non-Qualified rate like Wholesale, OTA, and Employee rate
  • Prepaid rates if deposit is already applied 
  • Some hotel defined packages
400

True or False: Points do not expire at all.

False: Points for Club member expires after 12 months without any earn or redeem activity.

500

What are the 6 local currencies for Food and Beverage Rewards?

20USD, 15GBP, 15EUR, 125CNY, 2000JPY and 70SAR

500

Confirmable Suite Upgrade is available at all IHG brands, except?

avid hotels, Atwell Suites, IHG Army Hotels, Holiday Inn Club Vacations, IHG Residences, including but not limited to InterContinental Residences, voco Residences, Crowne Plaza Residences, and Six Senses Hotels Resort Spas, Mr &Mrs. Smith Hotels.

500

How many points can a member earn for every dollar spent at our properties?

Members earn ten (10) Points per US dollar or local currency equivalent on Qualifying Stays at most IHG branded hotels and five (5) Points per US dollar or local currency equivalent at Staybridge Suites and Candlewood Suites properties.