Service With Heart
What are the 3 characteristics in the Howdy?
Fun, Energetic, Friendly.
What is the greet time for a table?
15-45 seconds
How are Rattlesnake Bites best described?
10 hand-battered and fried jalapeno bites filled with Monterey Jack cheese and freshly diced red pepper. Served with Cactus Blossom sauce or Ranch for dipping.
Which best describes a House Salad?
Crisp iceberg and romaine lettuce tossed with carrots and red cabbage, topped with diced eggs, tomatoes, cheddar cheese, and homemade croutons. Served with a choice of dressing.
Which sizes of sirloin do we serve?
6, 8, 11, and 16 oz
What are the characteristics in the Engage?
Knowledgeable, Passionate, Care/Concern.
What is the proper delivery time of drinks?
2-3 minutes.
What amount of Boneless Wings is in an order?
8 oz
Which type of lettuce is used in a Caesar Salad?
Romaine
Which sizes of filet do we serve?
6 oz, 8 oz, and medallions
What are the 3 characteristics in the Arrive?
Proud, Present, Attentive.
Deliver appetizers within
6-8 minutes
What best describes the Shrimp Appetizer?
Five shrimp, seasoned and grilled, then drizzled with garlic butter and topped with parsley. Served over our toasted Fresh-Baked Bread with extra garlic butter for dipping.
What ingredients make up a Chicken Critter Salad?
Chicken Critters, eggs, Jack cheese, tomato, cheddar cheese, salad greens, bacon
What is the difference between prime rib and ribeye?
Prime rib is slow roasted and cut to order while ribeye is seared, seasoned, and grilled to perfection.
What are the 3 characteristics in the Respond?
Kind, Courteous, Respectful
Salads are delivered within
Five minutes
How many ounces of Fried Pickles are in an order
7 oz
Which of the following are included on the Grilled Chicken Salad?
8 oz grilled chicken, red onion rings, eggs, Jack cheese, tomato, croutons, salad greens, bacon bits
What is the most tender steak we serve?
Filet
What are the 3 characteristics in the Thank You?
Genuine, Memorable, Grateful.
Entrees are delivered within
12-15 minutes
Which sauces may accompany the Fried Pickles, Rattlesnake Bites, or Cactus Blossom?
Cajun Horseradish sauce or Ranch
Which of the following are the ingredients that are included in the Steakhouse Filet Salad?
Filet medallions, diced red onion, bleu cheese crumbles, salad greens, Italian dressing, tomato, bleu cheese dressing, croutons, bacon
When should we recommend a filet be butterflied?
If it is cooked medium well or above