U
MSH
What is Merlin Supplemental Health?
TX
What is Treatment?
VB
What is Voluntary Benefit?
HOP
What is Hospital Indemnity?
POT
What is Proof of treatment?
SHI?
What is Special Handling Instructions?
EE?
What is employee?
Which call do you service STD or ISTD?
What is ISTD?
Check this on every call. I may tell you what to do on your calls.
What is SHI?
Purchased as an additional benefit in addition to the base policy.
What is rider?
Inpatient confinement minimum hours?
What is 20 hours or more?
In Force means?
What is Active?
TAT
What Turn Around Time?
When the claim is approved, who gets the payout?
Who is the PO?
Telephonic means?
What is filing claims over the phone?
Is ISTD traditional or MSH?
EP?
What is Elimination Period?
2 ways to send claim forms.
What is AdobeSign, fax, email, mail?
Name 2 Source Systems.
What is Achieve, NL and CCP Client View, BAS & Merlin?
CI policies pay lump sum payout for the ____ of a critical illness.
What is diagnosis?
MSH policies are house in?
What is NaviLink?
Dependent Children are covered up to age?
What is age 26?
Traditional Policies are housed in?
What is Achieve and CCP Client View?
Spouse and children cannot be included on this policy.
What is ISTD?
Which benefit MUST be included on the Hospital Policy?
What is Hospital Admission?