Employability Skills
Hard/Soft Skills
Email Etiquette/ Business Letter
Types of Communication

Quizlet Vocab Terms

100

What is communication?

The exchange of information between 2 people.

100

What is a Hard Skill?

A specific skill set that a person possess and uses in a measured way

100

What is the first part of an email

Subject and greeting

100

What are the 4 types of communication?

Passive, Aggressive, Passive-Aggressive, Assertive

100

Interview

A meeting and questioning to determine if someone is worthy of a job

200

What are employability skills?

Employability skills aka soft skills are certain skills that you need to get and keep a job.

200

What is a Soft Skill?

Soft skills are skills that are attributes, traits and abilities that are needed to succeed in you job

200

What is the purpose of a Email/Business letter

To communicate professionally

200

What are the 4 types of Business communications?

Upward Communication, Downward Communication, Lateral Communication, and External Communication

200

Respect

Looking up to someone you Honor

300

Why are employability skills important?

Employability skills are important because they can help you get a job, keep it and do well in that job.

300

How can soft skills be used in a workplace?

Soft skills can be used in a workplace by using them to work with other people and have good communication skills.

300

What is the first part of a business letter?

Both of the addresses (Sender and Receiver Address)

300

When would you would use Aggressive Communication?

In a chaotic workplace

300

Communication

The act of people using words or signals to exchange information

400

Give 4 examples of employability skills

Communication, Networking, Using technology, Work Ethic, Respect, Responsibility, Critical Thinking, Attitude, Enthusiasm, Motivation, Professionalism. (any 4 of these)

400

Why are soft skills so important in a workplace?

Because they can help communicate well and be successful in a workplace

400

Why are emails so important

They allow us to communicate professionally and help us with our work.

400

Why is it important to to use the different types of communication where they are supposed to be used?

Because if you use aggressive communication in a passive place you could come off as bossy and not the emotion you are actually using.

400

Responsibility

A job that is yours to do.