Know the Job
Know the Building
Know Xavier
Scenarios
Misc
100
What is the phone number for the welcome desk?
745-3000 (x-3000) OR 745-3201 (x-3201)
100
Where is the SGA office?
The SGA Office is on the 2nd floor of the GSC (room 270)
100
Who is the President of Xavier?
Father Michael J Graham, SJ is Xavier’s 34th president. He assumed the presidency on January 1, 2001.
100
In the event of a threatening emergency inside the student center where you don't feel comfortable using the phone to call for help, what should you do?
In an emergency, push the panic button under the desk.
100
Who do I contact to reserve the Greenspace?
Xavier Yard (the Greenspace) is reserved through the Office of Student Involvement x-3004
200
What are the Bookstores hours?
The Bookstore Hours vary--Refer to hours schedule on the desk. Hours are also posted on the bookstore window.
200
Where is US Bank located?
US Bank is on the second floor of the GSC.
200
Where is the Musketeer Mezzanine and what 4 offices are located inside?
The Mezzanine is the far right entrance to Fenwick Place, near the stairway that leads to the dining hall’s green roof. 1. Res Life 2. Auxiliary Services 3. Bursar's Office 4. Registrar's Office
200
If you are in the middle of a shift with no manager on duty and you have to use the restroom, what should you do?
Put the "Be back in 5 minutes" sign on the desk, remember to take it down upon your return!
200
Who do I contact if my e-mail doesn’t work?
For problems with email or any computer issues contact the Help Desk (x-4357)
300
What is CAPS?
CAPS is the for Center for Adult and Part-Time Students (x-3355)
300
Where is the Office of Student Involvement located?
The 2nd floor of the GSC.
300
When is the CLC open during the school year?
The CLC is open 8am-1am during the School year—Not including holidays
300
If someone comes to the desk and states that the printer is out of paper, what should you do?
Walk 1 ream of paper over to the printer area and enter it into the printer. (Don't give it to the student who says there is no paper!)
300
I’m in the GSC without a cellphone. How can I make a call?
There is a free phone available for local calls on the 1st floor of GSC, near the pool tables.
400
What do you do if you accidentally push the panic button and there’s no emergency?
If you ACCIDENTALLY push the panic button immediately phone x-2000 to explain that there is NOT an emergency!
400
Where is the center for faith and justice located?
The Dorothy Day Center For Faith and Justice is located on the 3rd floor of Gallagher (Suite 310)
400
What year was Xavier founded?
Xavier was founded in 1831 and is the sixth-oldest Catholic university in the nation and one of 28 Jesuit colleges and universities nationwide!
400
If you are working a shift and the person scheduled after you does not show up, what 2 steps should you take? (In order)
1. Contact the scheduled employee (numbers can be found on whentowork) 2. Contact the manager on duty
400
What if there’s a maintenance issue in the GSC and Physical Plant is closed?
If it needs immediate attention, contact the campus police non-emergency number (x-2000), explain the problem, and ask them to contact the on-call Physical Plant person.
500
How can I advertise on the GSC “TV screens”?
Digital signage display is available to all recognized Xavier Clubs, submissions are taken online at xavier.edu/gsc
500
What is Project Search and where is the office located?
Project SEARCH is a program for students who have completed all requirements for graduation from high school. It is a transition program for students to go from high school to a competitive job. Within Project SEARCH, students are at worksites for one school year and work as interns, without pay. These "interns" range from 18 to 21 years old. It is located on the third floor of the GSC.
500
How many students attend Xavier?
Approximately 7,000 students (4,600 undergraduates)
500
If you discover that you are no longer able to work a shift that you have been scheduled for, what steps, in order, should you take?
1. Place it on the tradeboard as soon as you know that you cannot work the assigned shift 2. If no one picks it up off of the tradeboard, you are still responsible for coming to your assigned shift. Only contact a manager if it is an emergency.
500
Where do you transfer someone who someone wants to verify employment?
Employment verification questions should go to Human Resources *There are different extensions to verify student employment and faculty and staff employment*