Management and Organizations
This is someone who coordinates and oversees other people’s work so that organizational goals are met efficiently and effectively.
What is a manager?
A decision is defined as this — a conclusion or resolution made after considering alternatives.
What is a decision?
This view of management suggests that managers are directly responsible for an organization’s success or failure.
What is the omnipotent view?
This term refers to the ways people in an organization are different from and similar to one another.
What is workplace diversity?
This type of decision relies on rules, procedures, or policies for routine problems.
What is a programmed decision?
In traditionally structured organizations, managers can be classified as first-line, middle, or these managers.
What are top managers?
This is the first step in the decision-making process.
What is identifying the problem?
These two dimensions define environmental uncertainty.
What are complexity and change (stable vs. dynamic)?
This type of diversity is based on easily perceived characteristics such as age, gender, or ethnicity.
What is surface-level diversity?
This cultural dimension focuses on how power is distributed and accepted within societies.
What is power distance?
This level of manager manages the work of first-line managers and typically has titles like “department head” or “division manager.”
What are middle managers?
These are the factors that are important to resolving a problem; managers identify them in Step 2 of the process.
What are decision criteria?
These six key dimensions make up an organization’s culture.
What are attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, and stability?
This concept focuses on creating fair outcomes by addressing unique circumstances—not simply treating everyone the same.
What is equity?
This DEI concept focuses on removing systemic barriers to fair treatment and opportunity.
What is equity?
Blue Fin and ChrisCraft merged, and top managers must now decide how work will be divided and who will do what. This type of arrangement is called this.
What is an organization?
In Step 3 of the decision-making process, managers assign relative importance to criteria. This is called ________.
What is allocating weights to the criteria?
This term refers to viewing the world solely through one’s own eyes and perspectives.
What is parochialism?
According to this view of social responsibility, a business should focus only on maximizing profits.
What is the classical view?
Managers often overestimate their own abilities and underestimate risks. This is an example of this bias.
What is overconfidence bias?
This organizational structure distributes decision-making throughout empowered teams rather than relying on traditional managerial roles.
What is holacracy?
After implementing a chosen alternative, managers complete the decision cycle by doing this.
What is evaluating decision effectiveness?
This type of international organization eliminates artificial geographical barriers to operate globally.
What is a borderless organization (or transnational organization)?
When managers provide day-care programs, job sharing, or environmental initiatives because they believe it’s the right thing to do, they are demonstrating this concept.
What is social responsibility?
This view of managerial impact argues that external factors, not managerial actions, largely determine outcomes.
What is the symbolic view?