East Region
The states/districts the East region has active business in.
PA, NJ, DE, MD, DC, WV, VA, NC, SC
What is the GardaWorld standard max length for facial hair?
1/4 inch
This is the number one cause of injury in the workplace at GardaWorld.
Slips, Trips & Falls
What the acronym IQA stands for.
Individual Quality Audits
This is the regional standard % for NBOT
1.75%
A mantra/nickname for the East (Steve said it this morning)
The Mighty East
This is the name of the set of expectations every employee is held to in the Handbook.
The Rules of Conduct.
The pledge everyone is required to take and abide by.
The Customer First Service Pledge
The set of written instructions required at every account.
Post Orders
This is the TeamTime % Goal
90%
The name of the East Region app.
Beekeeper or OBF app
This platform is how every employee can access the Handbook at any time.
EHub
The 4 GardaWorld Core Values.
Vigilance
Trust
Respect
Integrity
How long do you have to report a safety incident?
Max 24 hours
This is the Turnover % goal
< 70%
Number of hours (to the closest 1,000) the East Region operates.
72,000
Number of hours an employee must work weekly to be considered full time.
30
The 3 Steps of Service.
Warm Welcome
Fulfill Any Needs
Fond Farewell
This is what every employee should have on them at all times.
The Mission & Values Card
This is the goal for # of days speed to post.
14 days
Number of branches in the region
9 (Baltimore Central PA Charlotte Greensboro Mid-Atlantic Philadelphia Pittsburgh Virginia Beach Wilkes-Barre)
This is our Mission Statement listed on the Core Values card.
To be the leading provider of business solutions and security services in the world.
The year Stephan Cretier founded GardaWorld
1995
Primary operating platform for tracking and monitoring foot and mobile patrol.
G-Track or GuardMetrics
This is how many days makes a termed employee a 'regrettable loss'
< 90 days