Administration
A change in an employee's payrate, job site, or employment status should go on what form?
Change of Status Form (COS).
Number of hours prior to start of shift that an employee must notify their supervisor if they plan to be absent.
Four hours.
What item is everyone required to have on them at all times?
GardaWorld Mission & Value Card
Where would you find Security Officer 1 regular?
Invoice description.
What two items should be posted on site for our team?
What should always accompany a CAF?
Supporting Documentation/Evidence
How far in advance should a request off be made?
One month in advance.
The 4 GardaWorld Core Values.
Vigilance
Trust
Respect
Integrity
What is NBOT?
Non-billable Overtime.
What is a SAR?
Scheduling Activity Report
What form would be filled out for any emergency/accident-related problems on site?
Incident Report.
This platform is how every employee can access the Handbook at any time.
EHub
Who is the CEO of GardaWorld?
Prentice Robertson
What is the difference between payable hours and billable hours?
Payable hours are the hours we're paying everyone. Billable hours are the hours we're billing the client.
What form is required to be filled out by new employees within their first week on site?
10 Star OJT Training Checklist.
All CAF's must be written in...
3rd Person
This is the name of the set of expectations every employee is held to in the Handbook.
The Rules of Conduct.
What year was GardaWorld founded?
1995
What is drive time, admin, and training examples of?
Non-billable description
What is the purpose of a Contact Matrix?
To notify the proper chain of command for each scenario.
Every employee assigned to a driving site MUST have these two valid documents to be considered "in compliance".
1. Valid driver's license.
2. Valid MVR check.
What two factors qualifies an employee eligible for their "GW annual anniversary gift" (anniversary pay)?
1. Annually worked a minimum of 1,664 hours.
2. Have completed at least one year of continuous service with GardaWorld.
How many GW sites does our Central PA branch have?
27 sites.
What would be utilized for Holidays when a shift overlaps into the following day?
On Scheduling - Next Day
What is the site expectation percentage for team time?
95%