General CU Info
What does NCUA stand for?
National Credi Union Administration
When was BCU's first loan approved? (Month and Year)
November 1931
What should you include when greeting a member?
Their name and a smile.
Who determines if a member qualifies for a loan?
Underwriting
This service lets members access their accounts and complete transfers online.
Online Banking
These people own the credit union.
The members.
When did all accounts become insured by ASI? (Month and Year)
September 1983
What are three ways can you verify a member's identity?
(Any 3 of the following)•Check ID •MMN •Bithdate •S.S.# •Account/member # •Address • Email on file •Recent transactions
When applying for a loan, this info is pulled to assess the borrower’s credit history.
Credit Report
This service allows members to make deposits by taking a photo of their check with their smartphone.
Mobile Deposit Capture
Members with higher balances in their accounts might receive this, which is paid out based on the credit union’s performance.
Dividends.
What year was the VISA card program established?
1988
What do you say to a member who has been waiting in line for a while?
Thank you for your patience.
The set of numbers used to identify a credit union on checks?
The Routing Number.
When Dekalb Financial Credit Union merged into beacon, how many branches across how many counties was added to our field of membership?
5 branches across 3 counties.
A member mentions they want to start saving for retirement. This type of account would be ideal.
IRA Individual Retirement Account
This document is required by law to help members compare fees and interest rates for accounts.
Truth in Savings Disclosure.
When was mobile banking introduced to members? (Month and Year)
October 2010
A member asks how to earn more on their savings while keeping the money easily accessible. What type of account could you recommend?
Advantage Money Market