Gartner.com
This is how often our Forecast reports are refreshed
What is "quarterly"
This is the license type with a 20 document limit and 20 reversals
What is an Essentials license
This team helps automate our scheduling process on a weekly basis. Our representative is Bhalchandra Gatne (AKA Bhal)
Who is the COO team
True or False - every conversation that a client has with us/an analyst is bound under NDA
What is "True"
These 4 letters are the ticker symbol for Oracle
What is ORCL
This is described as the sister document to Magic Quadrants.
This is the limit for the number of Cross Sector seats an account can have
Trick Question! What is "the limit does not exist"
Our fearless leader, Riley Christiansen, attended college at this university
What is University of Missouri (will also accept: Mizzou)
This persona is reactive to deals and typically has an extremely quick turnaround time. The 1:Many write-ups originated around these clients and can be leveraged to fit their fast-approaching deadline
What are "Credit Investors"
DOUBLE JEOPARDY!
This is the (roughly) 3-week period each quarter where public equity clients are heads-down as companies report performance from the previous quarter
What is Earnings Season
DOUBLE JEOPARDY!
This is the platform where clients can review direct End User feedback and ratings on a given product.
What is "Peer Insights"
This mid-size product is not supported by our team and gets charged a "credit" to an overall balance for each inquiry and research document.
What is Corporate Finance (or CorpFin)
This is the Vice President of Client Success (Gabi's direct report)
Who is Kendeep Ruhomon
Also known as "Sell Side", this persona produces white papers and sells research and can be seen as a "competitor" to our Invest Analysts.
What is "Equity Research"
This is our Individual Retention target, our only hard metric that we must hit each year (in %)
What is 80.5%
This is the name of Gartner's chief forecasting analyst, the author of the Market Databook (IT spending forecast)
Who is John David Lovelock (JDL)
This is the product given to an individual on a single-seat holder account.
What is an "Individual Access" or "Advisor" license
These are the names of the Invest Analysts.
Who are Frank Marsala, Adam Woodyer, Kumar Dhir, Tim Mahon, & Michael Hong
This persona is interested in startups and very early stage companies, such as those listed in our Cool Vendors reports
What is "Venture Capital"
We are responsible for meeting with this percentage of our client base each quarter
What is 60.5%
What is "Quantified Market Insights"
A Team Plus license has access to 3 research content types that a Team license does not. Name 2/3 of these.
What are Marketing, Supply Chain, and IT Key Metrics Data
The RES team is valuable in aligning and scheduling requests. This is what the acronym "RES" stands for
What is Research Engagement Services
This junior client role typically only has 1-2 years of tenure in the organization, is responsible for financial modeling, and gets assigned to deals/projects on an ad-hoc basis. These roles typically hold Gartner licenses and are most active in the platform compared to higher up titles.
What is an "Analyst" or "Associate"
If a client is having trouble accessing their account/login, this is the email/team we should reach out to
Client.Response@gartner.com