Everything ISO
This ISO provides guidance to organizations on managing travel risk.
What is the ISO 31030?
Who is the immediate past Chair of the US GBTA Risk Committee and our current alumni advisor?
This employee obligation complements duty of care by requiring travelers to comply with policies, and acting responsibly while on the road.
What is the duty of loyalty.
Many organizations assume booking data alone provides this level of visibility, but it doesn't without additional integration.
What is traveler tracking?
This process evaluates the likelihood and impact of threats so organizations can decide what controls are needed before travelers are exposed to risk.
What is a risk assessment?
The year the ISO 31030 was first released.
What is 2021?
She is our beloved volunteer coordinator.
Who is Angela Swoveland.
This aspect of traveler well-being is often overlooked in travel risk programs, despite being a significant driver of incidents, stress, and escalation.
What is mental health?
This type of pre-trip insight helps travelers understand local risks, expected conditions, and situational factors before they arrive.
What is destination intelligence?
In a kidnapping, this step helps confirm the hostage is alive and able to communicate before negotiations progress.
What is proof of life.
Released in 2024, this ISO standard provides guidance for managing risk during youth and school trips.
What is ISO 31031?
She recently just started her term as the new President of GBTA's Board of Directors.
Who is Rosemary Maloney.
When a duty of care failure occurs, this entity is ultimately held responsible for the lapse (even if they have a third-party assistance provider).
This term refers to off-channel travel bookings that erode duty-of care visibility and complicate crisis response.
What is leakage?
This type of health documentation didn't disappear after the COVID-19 pandemic, and is still required to enter many countries.
What is proof of vaccination?
The ISO 31030 focuses on managing travel-related risks. The ISO 22361 complements it by guiding organizations in this broader capability essential when a travel incident escalates.
What is crisis management.
The term one can serve on as a volunteer on a GBTA committee.
What is two years (but it can be extended by two years).
This preparedness tool exposes operational blind spots by forcing teams to make decisions in a structured, scenario-driven discussion rather than a live crisis.
What are tabletop exercises?
While medical events like heart attacks are the leading overall cause of death among business travelers, this remains the number one non-natural cause of death worldwide.
What are road accidents?
Most travel insurance policies DO NOT include coverage for this type of politically motivated event?
What is terrorism?
ISO 31030 was developed under this broader ISO guidance document on managing risk.
What is ISO 31000?
This committee member is currently serving her second term on the GBTA Risk Committee.
Who is Kendra Gleason?
This U.K. law holds organizations criminally liable when management failures lead to a persons death.
What is the Corporate Manslaughter and Homicide Act?
These hotel floors are often considered safest for travelers, high enough to reduce break-in risk, but low enough to facilitate emergency evacuation.
What are mid-level floors. (Typically 3 - 6).
The "Godfather of Travel Risk Management".
Who is Bruce McIndoe?