Guiding Principles
Which guiding principle ensures the survivor controls who receives their personal information?
Confidentiality
Which phase of GBV case management is explicitly not UNHCR’s responsibility under the SOPs?
Full / comprehensive GBV case management
What is the required response time for Emergency GBV cases?
Immediately and on the same day (within 24 hours)
Which element must be present before any GBV referral can proceed?
Informed consent
Which principle requires GBV staff to honor survivors’ choices, including the decision to decline services?
Respect
Which UNHCR staff profile is authorised to conduct initial assessment and determine risk prioritisation?
Senior GBV Assistants
Which medical time limit determines emergency prioritisation for HIV prevention after rape?
PEP must be administered within 72 hours
What should staff do if a survivor does not consent to referral?
Provide information on available services and reassure the survivor they can seek support later
Which guiding principle applies specifically to cases involving children and prioritizes their safety and development?
Best Interests of the Child
Which UNHCR team function acts as the entry point for survivors approaching UNHCR through formal channels?
GBV team conducting intake and screening
A survivor reports ongoing IPV without immediate life‑threatening risk. What is the appropriate priority level?
High (Urgent)
Which system is used by partners for full GBV case management documentation?
GBVIMS+/Primero
What principle requires services to be provided without bias related to gender, nationality, disability, or identity?
Non-discrimination
What additional role does UNHCR have besides referrals and screening to ensure quality GBV response?
Oversight, coordination, monitoring, technical guidance, and capacity building
What distinguishes Medium from Low risk cases in terms of survivor resources?
Medium‑risk survivors lack housing, community support, or means of living; Low‑risk survivors have them
What exact justification must be recorded when closing a GBV case in the V4 GBV module?
That the case is closed because it has been transferred to a GBV implementing partner and no further UNHCR action is required
Which guiding principle requires GBV staff to avoid actions that could cause further harm to survivors?
Safety
In what exceptional situations may UNHCR directly manage GBV cases instead of partners?
When there are extreme protection risks, such as cases involving state actors, detention, severe SOGI risks, or high security threats
Which priority level allows referrals to services without referral for full GBV case management?
Medium priority
Which two systems must remain aligned with ProGres prioritisation categories according to the SOPs?
RAIS and ProGres V4 risk categorisation