Business Activity
Influences on Business
Operations
Human Resources
Finance Formulas
100

Owners are personally responsible for all business debts.

What is Unlimited Liability?

100

Trade between countries without tariffs or restrictions.

What is Free Trade?

100

A feature that makes a business’s product or service better than its rivals.

What is a Competitive Advantage?

100

A contract where no set hours are guaranteed.

What is a Zero-Hours Contract?

100

Revenue – Total costs 

What is the formula for Profit?

200

The number of customers who pass by a location.

What is Footfall?

200

The rate at which average prices in the economy are rising.

What is Inflation?

200

The process of obtaining goods and services from suppliers.

What is Procurement?

200

When a job no longer exists and the employee is dismissed as a result.

What is Redundancy?

200

Fixed costs ÷ (Selling price – Variable cost per unit)

What is the formula for Break-even point?

300

Operating without harming future generations or the environment.

What is Sustainability? 

300

Gives consumers rights when buying goods or services (e.g., right to refund, repair, or replacement).

Consumer Rights Act (2015)

300

Splitting work into separate tasks to improve efficiency.

What is Division of Labour?

300

Non-financial rewards (e.g., company car, health insurance).

What are Fringe Benefits?

300

(Average annual profit ÷ Cost of investment) × 100

What is the formula for Average rate of return (ARR)?

400

Cost, labour, market proximity, competition, infrastructure, government incentives are factors affecting this? 

What is Location?

400

Preparing plans to deal with unexpected events.

What is a Contingency Plan?

400

Comparing business performance or standards with the best in the industry.

What is Benchmarking?

400

Percentage of staff leaving the business within a given time period.

What is the Labour Turnover Rate?

400

(Net profit ÷ Revenue) × 100

What is the formula for Net Profit Margin?

500

Transport, communication, and services that support business activity.

What is Infrastructure?

500

When a business considers its wider impact on society and the environment.

What is Corporate Social Responsibility?

500

Shortening the time from order to delivery.

What is Lead Time Reduction?

500

The leader gives employees freedom to make decisions.

What is Laissez-faire Leadership?

500

Actual sales – Break-even sales

What is the formula for Margin of Safety?