Durations
What is 20 minutes?
A regular route has 5/5 timed appointments scheduled.
What is find another day/route?
What is the "Notes" tab?
Your customer needs an attic inspection for next week.
What is the NS Appointment Request Chat?
The ideal distance between a MM appointment and WPR.
What is 4 miles?
A WPR for the ants in the living room and mice in the garage.
What is 40 minutes?
Your customer calls in to reschedule their QM for today.
What is "no show" the appointment, text the FE, and schedule a new appointment?
Where you can find who sold the customer their current service agreement.
What is the "Subscription" Tab?
There are no routes for the next 2 weeks and your customer needs an FTR for spiders in the bathoom.
What is the GPC Appointment Request chat?
The number of miles when you need to request a travel to be added to your GPC route.
A QM for rodents in the attic, kitchen, and garage.
What is 40 minutes?
Your customer was converted to month billing and was just charged on the 15th.
What is submit a "Monthly Billing" form?
Where you can send snail mail to the customer.
What is the "Invoices" tab?
Your customer just had a termite station install and finaced through Wisetack.
What is transfer to NS Support?
The max number of miles a QM can be from a BM.
What is 14 miles with approval?
A TWR for termite station removal.
What is 20 minutes?
A customer calls in because we damaged their sprinkler system during a termite installation.
What is submit a damage ticket?
Where you can change the customer's communication preferences.
What is the "Info" tab?
A delivery just came in to the ATL warehouse.
What is the CC General Chat?
The ideal number of miles an ATI should be from others that are already scheduled?
What is 10-15 miles?
A FTR for wasps on the exterior and quarterly maintenance.
What is one hour?
Your customer wants to pay half of their bill today and the other half in 2 weeks when they get paid?
What is verify there's a payment method on file and offer a payment arrangement?
Where you can find a history of all account edits.
What is the "Admin" Tab?
A customer wants to change their Seasonal Subscription to a Bimonthly Natural Subscription.
What is transfer to ACT?
The ideal number of travel spots on a GPC route.
What is 2?