Admissions
This is the first question Admissions should ask a prospective student to determine EPP eligibility.
What is “Where do you work?”
Just like Admissions, Financial Aid advisors ask this question to confirm a student’s eligibility for EPP benefits.
What is “Where do you work?”
Before helping a student find a survival job, Career Services checks with this department to see if any partners are hiring.
Who is the University Partnership representative?
Each time a new Admissions or Financial Aid advisor joins, the University Partnership team provides this type of training.
What is one-on-one training?
One of the best ways to earn internal buy-in is to clearly show how the EPP benefits this group of people.
Who are the students?
Admissions should mention this potential financial benefit if a student works for an EPP partner.
What is a scholarship match?
If a student doesn’t already have the University Partnership rep’s contact info, FA should either provide this or request this from the student.
What is giving them the rep’s business card or collecting employer contact info?
Career Services aims to place graduates with EPP partners, especially if the graduate has this future goal.
What is building ongoing employer partner relationships?
These refresher trainings are held twice a year for Admissions, Financial Aid, and Campus Presidents.
What are biannual EPP process refreshers?
This is a key strategy to building trust and alignment across departments: don't assume—do this instead.
What is communicate regularly and ask questions?
During a tour, Admissions should highlight this feature and introduce the student to this person, if available.
What are the EPP Wall and the University Partnership representative?
Every Financial Aid advisor should have this displayed as a reference for students regarding the EPP program.
What is the EPP wall (including flyers and the rep’s business card)?
When working with a new hiring employer, Career Services introduces this person to the University Partnership rep.
Who is the employer’s point of contact (POC)?
This question is asked to better understand how each location handles the EPP process locally.
What is “What is the process on your campus?”
One way to gain internal buy-in is by connecting EPP participation to this shared goal among all departments.
What is student retention and success?
If a student’s employer is not already a partner, Admissions should either collect this or share this with the employer.
What is a contact for the company or the University Partnership Manager's business card?
One of the items posted on the EPP wall that outlines which companies are already participating in the EPP.
What is the EPP partnership flyer?
Helping students get jobs with EPP partners is considered a valuable tool for this student success metric.
What is retention?
The University Partnership team evaluates this to identify campuses needing additional support or alignment.
What are campuses without full buy-in from Admissions, Financial Aid, or Career Services?
When facing resistance or lack of engagement, this approach can help uncover the real reason behind it.
What is asking for feedback and listening openly?
Once Admissions confirms EPP status, they send this information to both the University Partnership rep and Financial Aid.
What is the student’s enrollment contact information?
These happen every week so Financial Aid and the University Partnership team can review which EPP students are getting ready to start.
What are weekly EPP review meetings?
After meeting with current or potential new EPP partners, the University Partnership rep always sends a follow-up email to connect them with this department.
What is Career Services?
This department ensures that all campuses are informed and aligned with the EPP process through training, tracking, and collaboration.
What is the University Partnership department?
To keep EPP top-of-mind, this type of engagement should happen consistently with internal teams.
What are refresher trainings, campus check-ins, and sharing success stories?