Show:
Resume or
Cover Letter
Interviews
Recording Messages
Telephone Calls
Looking for and Responding to a Job Ad
100
The number of pages your resume should be
What is 1 page
100
The first thing you do when you greet the interviewer
What is extend your hand for a hand shake.
100
A Customer is calling your boss, John, who is currently in a meeting.
I'm sorry John is currently in a meeting, Can I take a message?
100
Your name is Kathy Smith and you are calling a general number looking to speak with Marina Smith (no relation)
Hello, this is Kathy Smith calling, may I speak to Marina Smith?
100
Years of Experience
What are - 2 years
200
You begin your cover letter by saying...
What is listing a greeting: Dear, Hello, To whom it may concern:
200
To this question you would respond: My name is ______ I am a BTS student at Lycee Thomas Cornielle, I have experience in...
So, tell me about yourself.
200
The first thing you ask when taking a message.
May I ask who is calling?
200
You have a customer on the line who is calling for your boss, Marina Smith. what do you say?
One minute, I'll transfer you now.
200
Career Level
What is student
300
Things such as, Knowledge of French and English, Internet research, Microsoft Office Programs are listed on your resume under
What are skills
300
For women you should be wearing this
What are closed toed shoes, professional blouse, and appropriate length skirt or dress pants
300
You do not understand how to properly write the name of the caller.
Can you please spell that for me?
300
you are Angela Eyes and you work for TBS someone is calling.
Hello Thank you for calling TBS, Angela Eyes speaking how may I help you?
300
The requirements and the skills listed on your resume
What should you find similar when looking for a job ad?
400
Directly beneath your name should read...
What are my contacts i.e. address, telephone number, email address etc.
400
For men you should be wearing this
What are closed toed shoes, a suit, a tie, a button up dress shirt.
400
You are finished recording a caller's message. You do this.
What is repeat the callers information to make sure that it is correct.
400
Before you transfer a call you ask the caller to do this.
What is please hold.
400
Must be included as the "pre-closing" of the response letter to a job advertisement.
What are thank you in advance, I am available for an interview on... Please contact me if any additional information is needed
500
Please list the four main parts of a resume
What are your name, experience, education, and skills.
500
Before an interview
When is a good time to look on the companies website and familiarize yourself with their product?
500
What do you include when you are leaving a voicemail to confirm a conference scheduled later but you forgot which day.
What is your name, your number, and the matter of your call. I am calling about the scheduled conference for a day I am unsure of...
500
When ending a professional conversation you must always____ the caller
THANK you for calling.
500
Ways to introduce the purpose of your letter
What are, I am writing in response, I am writing to inform, I am writing to.....