Marketing
We anticipate that by the end of 2022 every salon will be operating on this system
OSP
My primary color has made me a pretty Super Icon
The Blue Comb
What every new Supercuts stylist is required to complete?
HSA
A legal binding contract that must be signed before a new location open
A Lease
Although some use different names for it, customers making this expect us to honor it.
An Appointment
The Smartstyle Customer Experience Standard
Moments of Truth (MOT)
Some companies may call their technical educators, Supercuts calls them?
Artistic Directors
When a franchise want to sell their location they request to go on this list
Resale List (sellers list)
This brand has an established loyalty program
Cost Cutters
The First Choice Haircutters (FCH) Brand Promise
Your first choice for style and value
The only brand without a design team or CTT?
Roosters
The only brand where Regis is required to be the primary tenant on the lease
Smartstyle
A portion of the Franchisee's revenue contributes to this monthly in order to increase brand awareness and customer traffic
The Ad Fund
A group of owners who represent a brand who offer input and feedback to Regis leadership
Franchise Councils (Advisory Councils)
A place where a new Super stylist will go to to attend their hairstylist academy
A SC Training Center
The minimum number of hours that Walmart requires Smartstyle locations to be open weekly
66 hours