Can you ask?
Home Address
No questions about where a person resides, with you, or how can be asked during the interview
Permitted Education Questions
Relevant Coursework to the position
Inappropriate US citizenship question
Are you a US citizen?
When can you ask yes/no questions?
For specific position-necessary skills such as languages, tasks, specific shift coverage.
The S in STAR
Situation
Age
Unless the job has an age requirement (bartender) nothing is permitted.
Not Permitted Education Questions
When did you graduate? What organizations were involved with in college? Why didn't you graduate?
Appropriate Citizenship Question
Are you legally eligible to work in the United States?
Why do we avoid yes/no questions in interviews?
To get better information from the person. We want to hear about the how and the when and what did they learn or what were the results.
The T in STAR
Task
Compensation
You can only ask about a person's desired salary or their salary expectations. NOT What is your current salary
Suitable family status questions
Do you have commitments that might prevent you from working the shifts assigned to you?
Can you ask about their experience with foreign languages?
Only if specific languages are necessary for the position (e.g. Spanish teacher, translator)
Why do we avoid providing statements during an interview?
You will "lead the witness" and not get the most accurate information from the person.
The A in STAR
Action
(What did they do?)
Religion
No-No Topic during interviews:
What denomination are you? Which religion do you practice?
Inappropriate Family Questions
Are you married?
Do you have children?
Do you want children?
Origin of their Name
No questions on where they or their parents were born should be asked during the interview.
What has your GL experience been?
Tell me about your most recent time experience...
The R in STAR
Result
(how did it turn out?)
Gender Identity, Expression, Orientation
No questions about gender identity maybe asked. You can share your preferred pronouns during introductions, and that is best practice to demonstrate an inclusive workplace to non-binary persons.
Appropriate Military Service Question
What experience or training did you receive while serving that would be the most beneficial to this position?
200% more impactful
What is a Structured Interview Process:
agreed understanding of requirements, standardized questions, ratings, trainings = process
The method we use to create behavior-based open-ended questions.
What is the S.T.A.R. method
Head, heart, and briefcase