TV
Which Streaming TV providers do we partner with?
YoutubeTV, Fubo TV, DirecTV, Sling TV
Which Speeds do we offer?
1gig (Core)
3 gig (Home)
8 gig (Edge)
What is the box on the outside of the house called
Network Interface Unit (NIU)
Who are the main competitors in the Lakewood Market?
Xfinity/Comcast
Centurylink/Quantum
T-Mobile
How Much Do YoutubeTV, Fubo TV, and DirecTV base plans cost?
YoutubeTV: $82.99 before tax
Fubo TV: $84.99 before tax
DirecTV: $89.99 before tax
Is there any additional cost or installation to upgrade or downgrade your plan?
No
How many routers do we guarantee to our customers?
We only guarantee 1 router, and will give a second if deemed necessary
What speeds does Quantum Fiber Offer, and what are the prices?
500mbps -$50
1gig- $45
3gig- $70
8gig- $165
Sidenote: All of these prices are if the customer links their bank account for payment. Using a credit or debit card will increase price by $5/month
Which Providers carry Altitude Sports?
Fubo TV and DirecTV
Which Speed do we recommend (on the website) to our new custotmers?
3 gig (Home)
How many Ethernet ports are on the primary router and the extender
Router: 3
Extender: 2
How much can we cover in a contract buyout?
$120
How many TVs can you connect on YouTube TV?
You can have three TVs running connect simultaneously on the base plan, with the unlimited 4k you can have unlimited devices
What does symmetrical speed mean?
Customers Get the same speed for upload and download speeds
What types of routers to we provide?
Wifi 6E router for the 1 gig plan, WiFi 7 router for 3 and 8 gig plan
What Internet Speeds does Xfinity offer?
100mbps, 300mbps, 500mbps, 1gig, 1.2 gig, 2 gig
Which TV providers that we partner with offer a free trial?
Youtube TV (7-10 days), Fubo TV (around 7 days), and Direct TV (5 days) all offer free trials
Why is our internet faster and more reliable?
Because we are a true fiber network, and all of our infrastructure is underground
Which speeds offer the Internet backup battery, and what are the pricing specifics?
The Internet backup battery is only available for the 3 gig and 8 gig plans. It costs $10/month for the 3 gig, and is included in the 8 gig
What length contracts does Xfinitiy offer?
Typical contracts last from 1 to 2 years. Comcast business can have contracts up to 5 years