This fellow team member was fairly skilled in playing the flute
Who is Alexis
A great first impression begins with this!
What is an engaging greeting
Encourage new account openings with this referral program. New to bank Customers can receive this cash bonus!
What is Share the Green - $50
This speedy pooch can reach running speeds of 45 MPH!
What is the Greyhound
Help Customers SAVE MONEY with our TD Flex Credit Card, best know for this feature
What is balance transfer
This team member enjoys hitting the shooting range on a day off
Who is Shanna
In order to make a proper recommendation, we must first do this!
What is ask questions, uncover needs, find clues and cues (will accept any)
These assessment tools come in handy to help with uncovering a potential need for a customer. They could really "prompt" a conversation!
What is:
RADAR
Insights and Opportunities
Cats spend an average of 70% of their lives doing this
What is sleeping
Earn up to 7% cash back on gas purchases for 6 months with our TD Cash Credit Card along with THIS special bonus offer!
What us earn $150 Cash Back when you spend $500 within the first 90 days after account opening.
This team member has siblings who love to luau!
Who is Tanya
When Customers experience a frustration, we don't respond with defensiveness but rather with this!
What is empathy
Customers love our convenience mobile banking features. Especially these favorites! (List 4 features)
Bill-pay
Mobile deposit
Zelle
Balances
Statements & Transactions
External transfer
This feline grows up to 10 feet long and up to 660 pounds making it the largest in the cat family
What is the tiger
Avoid paying interest on your balances with this new credit card
What is the TD Clear Credit Card
You may find this team member with a KitKat...but I'm not talking about candy bars!
Who is Annette
Rather than saying no, we look to provide solutions! For help, we may need to do this 3 word TD phrase...
What is bump it up!
This product allows access to funds over the course of 10 years! Great for emergency expenses!
What is a Home Equity Lin of Credit (HELOC)
This dog breed was the most popular of 2022
What are French Bulldogs
Rebuilding credit? Our TD Secured credit card may be the fit for you! Be sure to understand these details... (explain 3 details pertaining to the TD Secured CC)
$29 Annual fee
Earn 1% Cash Back on all eligible purchases
Our security deposit is your credit limit. That means you can decide the amount that's best for you - from $300-$5,000
This team member lived in Utah as a teenager!
Who is Becky
These are the Customer's 5 real "needs" of banking that we try to uncover (List at least 3)
Transact & Save
Reward
Borrow
Refinance
Invest
Direct deposit, bill-pay, and debit card use really drive this important SR generator
What is primacy
This beloved Beagle was famous cartoon character often found hanging out with Woodstock
Who is Snoopy
Businesses can maximize earning with our Business Solutions Credit Card with these product features! (Explain 3 features)
Earn unlimited 2% Cash Back on all eligible purchases
Earn $250 Cash Back in the form of a statement credit when Customer spends $1,500 within the first 90 days after account opening.
No annual fee.
Add authorized users