Improves the skill, knowledge, and attitude of employees for their jobs
What is Training
100
_______ can use results to objectively evaluate employees' progress
What is Managers
100
When the trainer gets ready for teaching someone; the trainer needs to be up-to-date on procedures and have all the tools the trainee will need
What is Prepare
100
True or false...
Training is not different from giving a presentation, elcture, or demonstration on a subject or skill and enabling other people to learn a subject or skill
What is False
100
Paychecks, bonuses, and benefits are all examples of
What is External Motivation
200
Systems allow servers to enter orders and prompts for other order information
What is Point-of-sale
200
_______ should be designed for the new employee and the task he or she needs to learn. All new employees do not learn at the same rate
What is Training
200
Prepare
Present
Practice
Follow up
What is The Steps to On-The-Job-Training
200
Being a _____ _______ helps employees reach next level in their careers
What is Good Trainer
200
True or False...
It is not illegal for a company to ask a person how long they've been working
What is False; this question allows employers to guess your age
300
Most effective way to rate employee performance
What is Performance Appraisal Form
300
Involve the ___ employee in the training by using hands-on practice and demonstration
What is New
300
Give the learner the information he or she needs to know
What is Present
300
For training to have a desired effect,the trainer must be a ____ ____ in the subject
What is Qualified Expert
300
Important pieces of papers for job interview
What is Job application, Resume, and cover letter
400
Formal evaluation of a person's work performance over a specific period of time
What is Employee Performance Appraisal
400
Both the ________ and _______ must be motivated
What is Employee and Trainer
400
The trainer verifies that the learner can perform the task
What is Follow Up
400
For training to have the desired effect, the trainer must be good at _____ ______
What is Training Others
400
Name two things interviewers are not allowed to ask
What is Race, age, religion, gender, sexual orientation, parents' names, birth place, national origin, ethnic background, former name or maiden name
500
Appropriate for teaching skills that are easily demonstrated and practiced, such as preparing menu items, operating cash registers, and using tools and equipment
What is On-the-Job-Training (OJT)
500
_____ is essential to help the new employee remember each task. Always emphasize positive results, even when correcting the way an employee performs a task
What is Feedback
500
The learner performs the task with the trainer observing and providing feedback
What is Practice
500
Managers look for the ability to _____ _____ in the people they promote
What is Teach Others
500
True or False...
A sous chef can't cross-train for a position lower than theirs?