Cannabis & Product Knowledge
What is the difference between live resin and live rosin?
The extraction method - Live resin uses butane to extract cannabinoids and terpenes, while rosin is made from heat and pressure.
How do we verify active patient certifications if onestop is down?
metrc
Who is allowed to be at the register with a medical patient?
The medical patients registered caregiver
What is a required step when checking in an anonymous patient and why is it important?
Type their name into sweed to make sure we are not selling to a banned person
Name the team mates that have kids (this does not include pets)
A customer asks why live rosin is usually more expensive than live resin despite both starting with fresh frozen material.
What is live rosin uses solventless extraction with lower yields and more labor-intensive processing?
What is our return policy? What is required in order to do a return?
30 days for medical, 7 days for recreational/anonymous, packaging is always required, packaging and receipt is required for anonymous
What is the code word or phrase when you need a manager to take over your sale?
"Dutchie" / "Can I get assistance with dutchie?"
Can a patient shop medically if there provider is not showing on their onestop?
Hell no - they need to reach out to onestop support or their doctor
Which teammates have worked here 3 years or more?
Jason, Millie, Nicole, James - 3 years
David - 4 years
Harly - 6 years
Which edible brands are known to be gluten free? Name at least 3
Smokiez, Wana, Wyld, Encore, Vibations, Dixie
What steps are required when checking in a visitor?Hint: There are 3 steps
Making a copy of the License or badge, writing date, time in, time out, and guest badge # on both the copy of the ID and the guest log itself.
Which discounts can be stacked?
Bennabix, Birthday, and leafwell
What type of ID's do we accept?
Drivers license from any state or US territory, passport or passport card, foreign passport, U.S. military Identification card, tribal card, employment authorization, green card, global entry card
Which teammate has a birthday closest to 4/20?
Jason
Which terpene is known to reduce high paranoia?
Limonene
You're budtending, the anonymous person hands you their ID and you believe it's fake. How do you handle it?
While holding the ID, ask them their birthday, address, and zipcode. If they get the answer wrong, you may decline the sale
What is management may reject the sale due to recording on the sales floor?
front desk phrase for a banned patient
Can I get a manager up front for profile verification?
Name the employee who has spent the least amount of money this year
Who is Ivan Church $105 #2 DT #3CB
One product relies primarily on distilled cannabinoids with reintroduced terpenes, while the other uses liquefied THCA isolate combined with native cannabis terpene fractions.
What is the difference between distillate and liquid diamonds?
Customer comes in with a temporary ID from Virginia. Can they make a purchase?
what is a wash?
One product being scanned into a purchase, another sku walking out the door
How do you verify a caregiver on onestop?
Type in the patient's Med #, click caregiver tab
Which teammate was stoned in the White House
Jason Eckert