Define culture in three key words
Values, beliefs, behaviors
How is interculturality relevant in healthcare?
Patients may have different beliefs about treatment and healing.
What is intercultural negotiation?
Reaching agreements across cultures with different communication styles.
What is culture shock?
The feeling of disorientation when exposed to a different culture.
What is an unintentional offense?
Accidentally offending someone due to cultural differences.
Name two visible cultural differences.
Clothing and food.
How is it applied in education?
Teachers adapt to diverse learning styles and backgrounds.
What role does silence play in Asian negotiations?
It reflects thoughtfulness and respect, not disinterest.
What emotion is common during culture shock?
Frustration or anxiety.
Example of a phrase that could be misinterpreted across cultures.
“That’s interesting” can sound sarcastic in some cultures.
How can religion affect workplace dynamics?
Through dress codes, prayer times, or dietary restrictions.
What is a legal challenge in intercultural environments?
Language barriers affecting understanding of rights or contracts.
Name a strategy to resolve cultural conflict.
Active listening and cultural mediation.
What causes culture shock?
Unfamiliar customs, language barriers, or different social norms.
Why is nonverbal communication important?
Gestures and expressions vary and can cause misunderstandings.
Name a religious holiday and its cultural significance.
Diwali: Festival of lights in Hinduism, celebrating good over evil.
What is intercultural competence?
The ability to work effectively across cultures.
How does communication style affect negotiation?
Directness or indirectness can cause misinterpretation.
What is "reverse culture shock"?
Difficulty readjusting to one's home culture after living abroad.
What should you do if you unintentionally offend a colleague?
Apologize sincerely and ask for clarification or guidance.
What is professional ethics?
A set of moral principles that guide behavior in a professional setting.
Example of an inclusive policy at work.
Allowing flexible holidays for non-majority religious observances.
Give an example of poorly handled cultural conflict.
Insisting on punctuality in a culture that values flexibility in time.
Share a real or fictional example of culture shock at work.
A person live abroad and language barrier, different culture.
Share a workplace example of unintentional offense.
Giving a thumbs-up in a culture where it’s considered rude.