Shingo Framework and Change Management
Name the 3 Dimensions of the Shingo Framework/Model
Cultural Enablers, Continuous Improvement, and Enterprise Alignment
Name the 5S's of Workplace Organization
Sort, Set in Order, Shine, Standardize, and Sustain
Which band had a hit with "Brass in Pocket"? (HINT: British band with an American lead singer)
The Pretenders
Name 3 systems that directly support the Cultural Enablers
EHS (HSE), Rewards and Recognition, Training
(Also acceptable: Talent Management, Development, etc.)
What are the four steps in the PDCA cycle?
Plan - Do - Check - Act
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A statue of which US president can be found in Manchester?
Abraham Lincoln
List the 8 steps of the Kotter Change Model in the correct order:
Agree Shared Purpose
Build a Guiding Team
Remove Barriers
Onboard Volunteers
Build Momentum
Create a Sense of Need
Make Change Sustainable
Generate Visible Wins
8-Step Model:
1 - Create a Sense of Need
2- Build a Guiding Team
3- Agree Shared Purpose
4 - Onboard Volunteers
5 - Remove Barriers
6 - Generate Visible Wins
7 - Build Momentum
8 - Make Change Sustainable
Name the 8 Wastes (DOWNTIME)
Defects, Overproduction, Waiting, Non-Utilization of Talent, Transportation, Inventory, Motion, Excessive Processing
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Discussion:
Name the 3 Insights of Organizational Excellence
Ideal Results Require Ideal Behaviors, Purpose and Systems Drive Behavior, and Principles Inform Ideal Behavior
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Discussion: What do these insights mean to you?
Define the concept of "flow and pull"
Producing in response to real customer demand (PULL) in a continuous and uninterrupted way (FLOW)?"
What is the average annual rainfall in Manchester (in inches or centimeters)?
87cm (34 in.)
What are the 3 Guiding Principles in Enterprise Alignment?
Create Value for the Customer, Create Constancy of Purpose, and Think Systemically
What is the annual rainfall in San Diego (in inches or centimeters)?
30cm (12 inches)