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Behavioral Coaching
TMP
One Plan
100
NPS goal
What is 60%
100
The ones that can complete monthly commitments with employees
What is GMs and SMs
100
Monthly cost for smartphones
What is $11
100
Cost of extra large size plan
What is $80
200
Goal for Data Driver
What is 6.0
200
The date all Behavioral Commitments needs to be completed
What is the 5th of the month
200
Phone number for Asurion
What is 1-888-881-2622
200
Cost of medium size plan
What is $45
300
SMB goal as a percent
What is 12%
300
The minimum number of observations portal entries per employee
What is 4
300
Action that needs to happen after TMP is sold for a device
What is download and active the VSP app
300
Monthly cost for a jetpack line
What is $10
400
SVP Goal
What is 35%
400
Form used to document observations of Behavioral Commitments
What is the Daily form
400
Device age for Open Enrollment eligibility
What is more than 30 days and less than 24 months
400
Launch date of new plans
What is August 13th
500
D8 rank as of 8/10/15
What is 9
500
Behavioral Commitments must include
What is specific actionable behaviors that can be observed
500
Awesome ability a Tech Coach rep can do to troubleshoot a device
What is access a device remotely
500
Cost without taxes: New customer, Large plan, 2 smartphones, 2 TMP, 1 Roadside Assistance, 2 iPhone 6 16GB
What is $179.16