FINANCE
What time should you complete Inventory ?
10am on Wednesdays
Who should we call when QSR goes down
Kitchen Armor
What is the name of the system where you can check pay statements change your address, and submit time off?
ADP
What are our three pillars/values?
Energy, Discovery, Community
What do you do if your hand blender cord is broken
Put in Ecotrak vendor request for electrician to swap out cord
What finance report can you use to determine if you need to order more inventory?
Inventory on Hand Report
Who should we call when Aloha POS goes down
Aloha i3
If an employee states their paycheck is incorrect, when should you begin to investigate and report this concern?
Immediately
Who do you contact for changing hiring managers in Success Factors?
Ashley Miller
How do you order lighting replacements
Use CS Illumnation link and guide to order replacements
When processing a credit should your credit total be a negative balance or positive?
Positive
What month did Jamie, Patrick, and Leticia start?
February
What needs to be completed in order to submit payroll in CTUIT?
Certify Payroll
True or False: We can ask candidates during an interview personal questions pertaining to their: Gender, Religion, Origin, Orientation, Relationship status etc.
FALSE
What do you do if a tech is onsite and can make a fix but needs more on Not To Exceed
Reach out to Regional Manager or Frank for approval so fix can be made without them having to come back
List the P&L categories that fall under Total Controllable?
COGS, Labor, Supplies, Services, Smallware, Building (R&M)
Where do you go to refund a guest's credit card payment?
Connected Payments or ServerEPS
When is it okay to edit a time card?
With the employee's approval
How many days do you have to fully complete the I-9
3
What do you do when you have an electrical issue, possibly three steps
1. Check Breakers and reset any tripped breakers
2. Locate a GFCI outlet and reset
3. If 1 and 2 cannot be completed put in Ecotrak work order for electrician
Where can you see what invoices have been processed for a certain period of time
Vendor Inquiry
Name one of the Aloha functions that went down recently
CFC or Gift Cards
If an employee took a 29 minute break, are you required to pay a missed meal break penalty in California?
Yes
If an employee needs an extended leave of absence who should you contact
Alma Sierra
What is best practice when entering an emergency work order in Ecotrak
Call vendor after work order is placed referencing work order number ensuring they received and understand this is an emergency and service is needed ASAP