EIM
This EIM team focuses on increasing uptime of our data platforms and services
What is the Data Availability Team?
Marketing's 3 strategic pillars
Accelerate Growth
Enhance Brand Eminence
Empower and Inform Customers
Digital and Design Unit 4 Pillars
Digital processes
World class digital products
Digital People
Innovation
NCB's 4 Strategic Pillars
Inspired people and culture
Delighted customers
Digital to the Core
Strong Financial Performance
NCB Financial Group's primary subsidiaries
National Commercial Bank Jamaica Limited
GHL
Clarien
EIM seeks to enable collections of this percentage of Collections debts via Chatbot by the end of the financial year
What is 10%?
The names of the 3 Marketing segments served
Business
Wealth and Regional
Consumer
The 2024 NPS (net promoter score) aspiration for digital journeys
What is 75?
NCB's Purpose Statement
Empowering people. Unlocking Dreams. Building Communities.
In this financial year, NCBFG acquired a majority stake in GHL, divested interest in JMMB and AGIC
What is FY 2019?
EIM's four main pillars
Name of NCB Capital Markets new YouTube Series
Target number of Innovation proof of concepts per year
What is 6-8 per year?
NCB Mindset Values
Boldness, Teamwork, Respect, Innovation, Customer Obsession, Owner's Mindset, Trustworthiness
The two primary income segments under the NCBFG umbrella
What are Banking and Investments and Insurance?
These are two of EIM's Big Rocks for Q3
Enhance Campaign Factory
Enhance data quality for non personal customers
Automated Decisioning for Business Customers
Name of NCB's YouTube series designed to empower and inform consumers
What is Unlocking Dreams?
The Queue Manager is live in this many locations
What is 15?
What is the Organisational Health Index?
What is 21?
He leads the team focused on the Automated Decisioning effort
Who is Kersen Stephens?
The number of large IPOs planned for Q3 and the first country outside of Jamaica where we will lead an IPO
What is 2 IPOs and Trinidad?
This is the first merchant to pilot Blink Paay
Who is Fontana Pharmacy?
NCB's aspiration
What is "To become a world-class Caribbean financial ecosystem"?
The name of NCBFG's newest subsidiary
What is TFOB (2021) Limited?